Tool · Side-by-side comparison

Compare Hospitals

Put any two of 5,426 Medicare-certified hospitals head to head on CMS star ratings, patient experience, infections, readmissions, spending, and maternal care.

5,426
Hospitals: 3.1★
National avg: 2,866
Rated

Every figure here is drawn from the Centers for Medicare & Medicaid Services (CMS) Hospital Compare release covering 5,426 Medicare-certified hospitals, last refreshed March 2026, see our methodology.

City of Hope Cancer Center Phoenix

Goodyear, AZ

Acute Care Hospitals

Mayo Clinic Hospital

Phoenix, AZ

Acute Care Hospitals

Overview

Metric	City of Hope Cancer Center Phoenix	Mayo Clinic Hospital
Overall Star Rating	5/5 ★	5/5 ★
Type	Acute Care Hospitals	Acute Care Hospitals
Ownership	Proprietary	Voluntary non-profit - Private
Emergency Services	No	Yes
Birthing Friendly	No	No
Avg Patient Experience	4.8	4.8

Quality Performance

Number of quality measures rated better, same, or worse than the national average

Category	City of Hope Cancer Center Phoenix			Mayo Clinic Hospital
	Better	Same	Worse	Better	Same	Worse
Mortality	N/A	N/A	N/A	4	3	0
Safety of Care	0	3	0	3	5	0
Readmission	1	4	0	2	9	0

Patient Experience (HCAHPS)

Patient satisfaction survey star ratings (1-5 scale)

Survey Question	City of Hope Cancer Center Phoenix	Mayo Clinic Hospital
Cleanliness - linear mean score	N/A	N/A
Cleanliness - star rating	★ 5	★ 4
Communication about medicines - linear mean score	N/A	N/A
Communication about medicines - star rating	★ 4	★ 4
Discharge information - linear mean score	N/A	N/A
Discharge information - star rating	★ 5	★ 5
Doctor communication - linear mean score	N/A	N/A
Doctor communication - star rating	★ 5	★ 5
Nurse communication - linear mean score	N/A	N/A
Nurse communication - star rating	★ 5	★ 5
Overall hospital rating - linear mean score	N/A	N/A
Overall hospital rating - star rating	★ 5	★ 5
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	N/A	N/A
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	N/A	N/A
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	N/A	N/A
Patients who reported NO, they would probably not or definitely not recommend the hospital	N/A	N/A
Patients who reported that NO, they did not discuss whether they would need help after discharge	N/A	N/A
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	N/A	N/A
Patients who reported that NO, they were not given information about what to do during their recovery at home	N/A	N/A
Patients who reported that staff "Always" explained about medicines before giving it to them	N/A	N/A
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	N/A	N/A
Patients who reported that staff "Usually" explained about medicines before giving it to them	N/A	N/A
Patients who reported that the area around their room was "Always" quiet at night	N/A	N/A
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	N/A	N/A
Patients who reported that the area around their room was "Usually" quiet at night	N/A	N/A
Patients who reported that their doctors "Always" communicated well	N/A	N/A
Patients who reported that their doctors "Always" explained things in a way they could understand	N/A	N/A
Patients who reported that their doctors "Always" listened carefully to them	N/A	N/A
Patients who reported that their doctors "Always" treated them with courtesy and respect	N/A	N/A
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	N/A	N/A
Patients who reported that their doctors "Sometimes" or "Never" communicated well	N/A	N/A
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	N/A	N/A
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	N/A	N/A
Patients who reported that their doctors "Usually" treated them with courtesy and respect	N/A	N/A
Patients who reported that their doctors "Usually" communicated well	N/A	N/A
Patients who reported that their doctors "Usually" explained things in a way they could understand	N/A	N/A
Patients who reported that their doctors "Usually" listened carefully to them	N/A	N/A
Patients who reported that their nurses "Always" communicated well	N/A	N/A
Patients who reported that their nurses "Always" explained things in a way they could understand	N/A	N/A
Patients who reported that their nurses "Always" listened carefully to them	N/A	N/A
Patients who reported that their nurses "Always" treated them with courtesy and respect	N/A	N/A
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	N/A	N/A
Patients who reported that their nurses "Sometimes" or "Never" communicated well	N/A	N/A
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	N/A	N/A
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	N/A	N/A
Patients who reported that their nurses "Usually" treated them with courtesy and respect	N/A	N/A
Patients who reported that their nurses "Usually" communicated well	N/A	N/A
Patients who reported that their nurses "Usually" explained things in a way they could understand	N/A	N/A
Patients who reported that their nurses "Usually" listened carefully to them	N/A	N/A
Patients who reported that their room and bathroom were "Always" clean	N/A	N/A
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	N/A	N/A
Patients who reported that their room and bathroom were "Usually" clean	N/A	N/A
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	N/A	N/A
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	N/A	N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	N/A	N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	N/A	N/A
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	N/A	N/A
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	N/A	N/A
Patients who reported that YES, they did discuss whether they would need help after discharge	N/A	N/A
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	N/A	N/A
Patients who reported that YES, they were given information about what to do during their recovery at home	N/A	N/A
Patients who reported YES, they would definitely recommend the hospital	N/A	N/A
Patients who reported YES, they would probably recommend the hospital	N/A	N/A
Quietness - linear mean score	N/A	N/A
Quietness - star rating	★ 4	★ 5
Recommend hospital - linear mean score	N/A	N/A
Recommend hospital - star rating	★ 5	★ 5
Summary star rating	★ 5	★ 5

Healthcare-Associated Infections

Infection rates compared to national benchmarks

Infection Type	City of Hope Cancer Center Phoenix	Mayo Clinic Hospital
Catheter Associated Urinary Tract Infections (ICU + select Wards)	N/A Not Available	0.659 Same as National
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	N/A Not Available	0.396 Same as National
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	N/A Not Available	21291 Same as National
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	N/A Not Available	17 Same as National
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	N/A Not Available	25.814 Same as National
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	N/A Not Available	1.033 Same as National
Central Line Associated Bloodstream Infection (ICU + select Wards)	N/A Not Available	0.628 Better than National
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	N/A Not Available	0.404 Better than National
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	N/A Not Available	22 Better than National
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	N/A Not Available	35.008 Better than National
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	N/A Not Available	0.936 Better than National
Central Line Associated Bloodstream Infection: Number of Device Days	N/A Not Available	34425 Better than National
Clostridium Difficile (C.Diff)	0.375 Same as National	0.477 Better than National
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.019 Same as National	0.351 Better than National
Clostridium Difficile (C.Diff): Observed Cases	1 Same as National	44 Better than National
Clostridium Difficile (C.Diff): Patient Days	5608 Same as National	113539 Better than National
Clostridium Difficile (C.Diff): Predicted Cases	2.669 Same as National	92.33 Better than National
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.848 Same as National	0.634 Better than National
MRSA Bacteremia	N/A Not Available	0.529 Same as National
MRSA Bacteremia: Lower Confidence Limit	N/A Not Available	0.168 Same as National
MRSA Bacteremia: Observed Cases	0 Not Available	4 Same as National
MRSA Bacteremia: Patient Days	5608 Not Available	113539 Same as National
MRSA Bacteremia: Predicted Cases	0.221 Not Available	7.56 Same as National
MRSA Bacteremia: Upper Confidence Limit	N/A Not Available	1.276 Same as National
SSI - Abdominal Hysterectomy	N/A Not Available	1.759 Same as National
SSI - Abdominal Hysterectomy: Lower Confidence Limit	N/A Not Available	0.295 Same as National
SSI - Abdominal Hysterectomy: Number of Procedures	20 Not Available	145 Same as National
SSI - Abdominal Hysterectomy: Observed Cases	0 Not Available	2 Same as National
SSI - Abdominal Hysterectomy: Predicted Cases	0.329 Not Available	1.137 Same as National
SSI - Abdominal Hysterectomy: Upper Confidence Limit	N/A Not Available	5.812 Same as National
SSI - Colon Surgery	0 Same as National	1.419 Same as National
SSI - Colon Surgery: Lower Confidence Limit	N/A Same as National	0.854 Same as National
SSI - Colon Surgery: Number of Procedures	30 Same as National	458 Same as National
SSI - Colon Surgery: Observed Cases	0 Same as National	17 Same as National
SSI - Colon Surgery: Predicted Cases	1.432 Same as National	11.98 Same as National
SSI - Colon Surgery: Upper Confidence Limit	2.092 Same as National	2.226 Same as National

Medicare Spending

Medicare spending per episode compared between hospitals

Measure	City of Hope Cancer Center Phoenix	Mayo Clinic Hospital
Medicare hospital spending per patient (Medicare Spending per Beneficiary)	1.09	0.94

Maternal Health

Maternal care quality measures including C-section rates and outcomes

Measure	City of Hope Cancer Center Phoenix	Mayo Clinic Hospital
Cesarean Birth	N/A	N/A
Maternal Morbidity Structural Measure	N/A	N/A
Risk Adjusted Severe Obstetric Complications (All)	N/A	N/A
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)	N/A	N/A

Data from CMS Hospital Compare. This comparison is for informational purposes only and does not constitute medical advice. About PlainHospital and our data sources

Frequently Asked Questions

What data is used in this hospital comparison?

This comparison tool uses data from the Centers for Medicare & Medicaid Services (CMS) Hospital Compare program. It includes overall star ratings, quality measures (mortality, safety, readmissions), patient experience (HCAHPS) surveys, healthcare-associated infection rates, unplanned visit measures, Medicare spending per episode, and maternal health measures.

How are CMS star ratings calculated?

CMS overall hospital star ratings are calculated on a scale of 1 to 5 stars using data from multiple quality measures across five categories: mortality, safety of care, readmission, patient experience, and timely and effective care. Hospitals must have sufficient data in at least three measure groups to receive a star rating.

What does "Better than National" mean?

When a quality measure is marked "Better than National," it means the hospital's performance on that specific measure is statistically significantly better than the national benchmark. Similarly, "Worse than National" indicates the hospital performs significantly below the benchmark, and "Same as National" means no statistically significant difference.

What are HCAHPS patient experience surveys?

HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a standardized patient satisfaction survey administered to a random sample of recently discharged patients. It measures aspects of hospital care such as communication with doctors and nurses, responsiveness of staff, cleanliness, discharge information, and overall rating.

How often is the comparison data updated?

CMS publishes updated Hospital Compare data quarterly. Our database is refreshed with each new CMS release to provide the most current quality metrics available for comparison.

Can I compare more than two hospitals?

Currently this tool supports side-by-side comparison of two hospitals at a time. For broader comparisons, check our Rankings pages for top-rated, safest, and best patient experience hospitals.

Compiled byPlainhospital Editorial, Hospital Quality Editorial Team