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GOV JUAN F LUIS HOSPITAL & MEDICAL CTR

ST CROIX, VI

Acute Care Hospitals

ROY LESTER SCHNEIDER HOSPITAL,THE

ST THOMAS, VI

Acute Care Hospitals

Overview

Metric GOV JUAN F LUIS HOSPITAL & MEDICAL CTR ROY LESTER SCHNEIDER HOSPITAL,THE
Overall Star Rating 1/5 ★ 1/5 ★
Type Acute Care Hospitals Acute Care Hospitals
Ownership Government - State Government - Local
Emergency Services Yes Yes
Birthing Friendly No No
Avg Patient Experience 2.7 N/A

Quality Performance

Number of quality measures rated better, same, or worse than the national average

Category GOV JUAN F LUIS HOSPITAL & MEDICAL CTR ROY LESTER SCHNEIDER HOSPITAL,THE
Better Same Worse Better Same Worse
Mortality 0 3 0 0 2 1
Safety of Care N/A N/A N/A 1 1 0
Readmission 0 3 0 0 5 0

Patient Experience (HCAHPS)

Patient satisfaction survey star ratings (1-5 scale)

Survey Question GOV JUAN F LUIS HOSPITAL & MEDICAL CTR ROY LESTER SCHNEIDER HOSPITAL,THE
Cleanliness - linear mean score N/A N/A
Cleanliness - star rating ★ 4 N/A
Communication about medicines - linear mean score N/A N/A
Communication about medicines - star rating ★ 3 N/A
Discharge information - linear mean score N/A N/A
Discharge information - star rating ★ 2 N/A
Doctor communication - linear mean score N/A N/A
Doctor communication - star rating ★ 3 N/A
Nurse communication - linear mean score N/A N/A
Nurse communication - star rating ★ 3 N/A
Overall hospital rating - linear mean score N/A N/A
Overall hospital rating - star rating ★ 2 N/A
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) N/A N/A
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) N/A N/A
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) N/A N/A
Patients who reported NO, they would probably not or definitely not recommend the hospital N/A N/A
Patients who reported that NO, they did not discuss whether they would need help after discharge N/A N/A
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge N/A N/A
Patients who reported that NO, they were not given information about what to do during their recovery at home N/A N/A
Patients who reported that staff "Always" explained about medicines before giving it to them N/A N/A
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them N/A N/A
Patients who reported that staff "Usually" explained about medicines before giving it to them N/A N/A
Patients who reported that the area around their room was "Always" quiet at night N/A N/A
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night N/A N/A
Patients who reported that the area around their room was "Usually" quiet at night N/A N/A
Patients who reported that their doctors "Always" communicated well N/A N/A
Patients who reported that their doctors "Always" explained things in a way they could understand N/A N/A
Patients who reported that their doctors "Always" listened carefully to them N/A N/A
Patients who reported that their doctors "Always" treated them with courtesy and respect N/A N/A
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect N/A N/A
Patients who reported that their doctors "Sometimes" or "Never" communicated well N/A N/A
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand N/A N/A
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them N/A N/A
Patients who reported that their doctors "Usually" treated them with courtesy and respect N/A N/A
Patients who reported that their doctors "Usually" communicated well N/A N/A
Patients who reported that their doctors "Usually" explained things in a way they could understand N/A N/A
Patients who reported that their doctors "Usually" listened carefully to them N/A N/A
Patients who reported that their nurses "Always" communicated well N/A N/A
Patients who reported that their nurses "Always" explained things in a way they could understand N/A N/A
Patients who reported that their nurses "Always" listened carefully to them N/A N/A
Patients who reported that their nurses "Always" treated them with courtesy and respect N/A N/A
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect N/A N/A
Patients who reported that their nurses "Sometimes" or "Never" communicated well N/A N/A
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand N/A N/A
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them N/A N/A
Patients who reported that their nurses "Usually" treated them with courtesy and respect N/A N/A
Patients who reported that their nurses "Usually" communicated well N/A N/A
Patients who reported that their nurses "Usually" explained things in a way they could understand N/A N/A
Patients who reported that their nurses "Usually" listened carefully to them N/A N/A
Patients who reported that their room and bathroom were "Always" clean N/A N/A
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean N/A N/A
Patients who reported that their room and bathroom were "Usually" clean N/A N/A
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for N/A N/A
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects N/A N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for N/A N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects N/A N/A
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. N/A N/A
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects N/A N/A
Patients who reported that YES, they did discuss whether they would need help after discharge N/A N/A
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge N/A N/A
Patients who reported that YES, they were given information about what to do during their recovery at home N/A N/A
Patients who reported YES, they would definitely recommend the hospital N/A N/A
Patients who reported YES, they would probably recommend the hospital N/A N/A
Quietness - linear mean score N/A N/A
Quietness - star rating ★ 2 N/A
Recommend hospital - linear mean score N/A N/A
Recommend hospital - star rating ★ 2 N/A
Summary star rating ★ 3 N/A

Healthcare-Associated Infections

Infection rates compared to national benchmarks

Infection Type GOV JUAN F LUIS HOSPITAL & MEDICAL CTR ROY LESTER SCHNEIDER HOSPITAL,THE
Catheter Associated Urinary Tract Infections (ICU + select Wards)
N/A
Not Available
1.055
Same as National
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit
N/A
Not Available
0.177
Same as National
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days
1402
Not Available
2666
Same as National
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases
1
Not Available
2
Same as National
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases
0.763
Not Available
1.896
Same as National
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit
N/A
Not Available
3.485
Same as National
Central Line Associated Bloodstream Infection (ICU + select Wards)
N/A
Not Available
N/A
Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit
N/A
Not Available
N/A
Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases
0
Not Available
1
Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases
0.004
Not Available
0.661
Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit
N/A
Not Available
N/A
Not Available
Central Line Associated Bloodstream Infection: Number of Device Days
6
Not Available
940
Not Available
Clostridium Difficile (C.Diff)
N/A
Not Available
0.145
Better than National
Clostridium Difficile (C.Diff): Lower Confidence Limit
N/A
Not Available
0.007
Better than National
Clostridium Difficile (C.Diff): Observed Cases
N/A
Not Available
1
Better than National
Clostridium Difficile (C.Diff): Patient Days
N/A
Not Available
17798
Better than National
Clostridium Difficile (C.Diff): Predicted Cases
N/A
Not Available
6.904
Better than National
Clostridium Difficile (C.Diff): Upper Confidence Limit
N/A
Not Available
0.714
Better than National
MRSA Bacteremia
N/A
Not Available
N/A
Not Available
MRSA Bacteremia: Lower Confidence Limit
N/A
Not Available
N/A
Not Available
MRSA Bacteremia: Observed Cases
N/A
Not Available
2
Not Available
MRSA Bacteremia: Patient Days
N/A
Not Available
19552
Not Available
MRSA Bacteremia: Predicted Cases
N/A
Not Available
0.834
Not Available
MRSA Bacteremia: Upper Confidence Limit
N/A
Not Available
N/A
Not Available
SSI - Abdominal Hysterectomy
N/A
Not Available
N/A
Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit
N/A
Not Available
N/A
Not Available
SSI - Abdominal Hysterectomy: Number of Procedures
N/A
Not Available
28
Not Available
SSI - Abdominal Hysterectomy: Observed Cases
N/A
Not Available
0
Not Available
SSI - Abdominal Hysterectomy: Predicted Cases
N/A
Not Available
0.246
Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit
N/A
Not Available
N/A
Not Available
SSI - Colon Surgery
N/A
Not Available
N/A
Not Available
SSI - Colon Surgery: Lower Confidence Limit
N/A
Not Available
N/A
Not Available
SSI - Colon Surgery: Number of Procedures
N/A
Not Available
20
Not Available
SSI - Colon Surgery: Observed Cases
N/A
Not Available
0
Not Available
SSI - Colon Surgery: Predicted Cases
N/A
Not Available
0.601
Not Available
SSI - Colon Surgery: Upper Confidence Limit
N/A
Not Available
N/A
Not Available

Medicare Spending

Medicare spending per episode compared between hospitals

Measure GOV JUAN F LUIS HOSPITAL & MEDICAL CTR ROY LESTER SCHNEIDER HOSPITAL,THE
Medicare hospital spending per patient (Medicare Spending per Beneficiary) N/A N/A

Maternal Health

Maternal care quality measures including C-section rates and outcomes

Measure GOV JUAN F LUIS HOSPITAL & MEDICAL CTR ROY LESTER SCHNEIDER HOSPITAL,THE
Cesarean Birth N/A N/A
Maternal Morbidity Structural Measure N/A N/A
Risk Adjusted Severe Obstetric Complications (All) N/A N/A
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) N/A N/A

Data from CMS Hospital Compare. This comparison is for informational purposes only and does not constitute medical advice. Learn more

Frequently Asked Questions

What data is used in this hospital comparison?

This comparison tool uses data from the Centers for Medicare & Medicaid Services (CMS) Hospital Compare program. It includes overall star ratings, quality measures (mortality, safety, readmissions), patient experience (HCAHPS) surveys, healthcare-associated infection rates, unplanned visit measures, Medicare spending per episode, and maternal health measures.

How are CMS star ratings calculated?

CMS overall hospital star ratings are calculated on a scale of 1 to 5 stars using data from multiple quality measures across five categories: mortality, safety of care, readmission, patient experience, and timely and effective care. Hospitals must have sufficient data in at least three measure groups to receive a star rating.

What does "Better than National" mean?

When a quality measure is marked "Better than National," it means the hospital's performance on that specific measure is statistically significantly better than the national benchmark. Similarly, "Worse than National" indicates the hospital performs significantly below the benchmark, and "Same as National" means no statistically significant difference.

What are HCAHPS patient experience surveys?

HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a standardized patient satisfaction survey administered to a random sample of recently discharged patients. It measures aspects of hospital care such as communication with doctors and nurses, responsiveness of staff, cleanliness, discharge information, and overall rating.

How often is the comparison data updated?

CMS publishes updated Hospital Compare data quarterly. Our database is refreshed with each new CMS release to provide the most current quality metrics available for comparison.

Can I compare more than two hospitals?

Currently this tool supports side-by-side comparison of two hospitals at a time. For broader comparisons, check our Rankings pages for top-rated, safest, and best patient experience hospitals.