Complications & Deaths Measures
20
CMS-tracked
Arizona · Acute Care
Banner Thunderbird Medical Center
According to PlainHospital's CMS star-rating ranking (CMS Hospital Compare overall stars), Banner Thunderbird Medical Center ranks #467 of 3182 rated US hospitals by overall star rating (highest = #1).
- 4★
- CMS overall rating
- Top 42%
- national star rank
- #467 of 3182
- Corpus placement
- 20
- Quality measures
- 6
- Infection types
Data currency: Hospital quality, safety, and patient-experience measures from the CMS Care Compare program (published quarterly), last refreshed May 2026. See our methodology for source dates. Spot a figure that looks wrong? Report a correction.
5555 West Thunderbird Road, Glendale, AZ 85306 · Maricopa County · (602) 865-4470
The verdict
According to PlainHospital's CMS star-rating ranking (CMS Hospital Compare overall stars), Banner Thunderbird Medical Center ranks #467 of 3182 rated US hospitals by overall star rating (highest = #1). That corpus rank reflects an above-median CMS star rating nationally, with 4 quality measures beating the national benchmark (2 worse).
- Top 42%
- CMS star rating vs 3,182 rated US hospitals
- #467 of 3182
- rated-hospital corpus placement
- 4
- measures better than national of 25 compared
- No
- emergency department on site
Since the last CMS release
CMS raised this hospital from 3 to 4 stars between its May 2026 and August 2026 releases, a gain of 1.
CMS replaces its file at each release rather than publishing a changelog, so this comparison exists only because the earlier release is kept on file. See what changed nationally.
Where Banner Thunderbird Medical Center sits among rated US hospitals
4 Top 42% higher than 58% of 3,182 rated hospitals
CMS star rating (1–5 stars), bucketed by value
Each bar is a band; taller bars hold more rated hospitals. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source CMS Hospital Compare, overall hospital rating · 2026-08-14
Banner Thunderbird Medical Center vs. Arizona and the nation
- Banner Thunderbird M…
Banner Thunderbird Medical Center
4 stars
- Arizona avg
Arizona state average
3.1 stars
- US avg
National average
3.2 stars
What this shows At 4 stars, Banner Thunderbird Medical Center rates above the Arizona average of 3.1 and above the national average of 3.2.
Type
Acute Care Hospitals
Ownership
Government - Hospital District or Authority
Emergency Services
No
Birthing Friendly
Yes
Patient Experience
17
HCAHPS domains
Infection Types
6
CDC NHSN
CMS Overall Star Rating 80.0%
4 of 5 stars
Quality profile vs. the national benchmark
Mortality 8 measures
Safety of care 7 measures
Readmission 10 measures
Better than national Same as national Worse than national
Quality Measures
| Measure | Score | vs. National |
|---|---|---|
| Abdominopelvic accidental puncture or laceration rate | 1.02 | Same as National |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 1.22 | Same as National |
| Death rate among surgical inpatients with serious treatable complications | 156.89 | Same as National |
| Death rate for CABG surgery patients | 2.2 | Same as National |
| Death rate for COPD patients | 8.1 | Same as National |
| Death rate for heart attack patients | 13.2 | Same as National |
| Death rate for heart failure patients | 9.9 | Same as National |
| Death rate for pneumonia patients | 14.7 | Same as National |
| Death rate for stroke patients | 12.6 | Same as National |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 4.2 | Same as National |
| Iatrogenic pneumothorax rate | 0.2 | Same as National |
| In-hospital fall-associated fracture rate | 0.29 | Same as National |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 2.76 | Same as National |
| Postoperative acute kidney injury requiring dialysis rate | 2.1 | Same as National |
| Postoperative hemorrhage or hematoma rate | 2.94 | Same as National |
Patient Experience (HCAHPS)
Experience profile vs. the national average
Source: CMS Hospital Compare, HCAHPS patient survey star ratings.
| Survey Question | Star Rating |
|---|---|
| Cleanliness - linear mean score | N/A |
| Cleanliness - star rating | 2 |
| Communication about medicines - linear mean score | N/A |
| Communication about medicines - star rating | 1 |
| Discharge information - linear mean score | N/A |
| Discharge information - star rating | 2 |
| Doctor communication - linear mean score | N/A |
| Doctor communication - star rating | 2 |
| Nurse communication - linear mean score | N/A |
| Nurse communication - star rating | 2 |
| Overall hospital rating - linear mean score | N/A |
| Overall hospital rating - star rating | 2 |
| Quietness - linear mean score | N/A |
| Quietness - star rating | 3 |
| Recommend hospital - linear mean score | N/A |
| Recommend hospital - star rating | 2 |
| Summary star rating | 2 |
Safety & Infections
| Measure | Score | vs. National |
|---|---|---|
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.249 | Better than National |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.651 | Same as National |
| Clostridium Difficile (C.Diff) | 0.343 | Better than National |
| MRSA Bacteremia | 0.181 | Better than National |
| SSI - Abdominal Hysterectomy | 0.519 | Same as National |
| SSI - Colon Surgery | 0.948 | Same as National |
Staffing & Spending
Unplanned Visits & Readmissions
| Measure | Score | vs. National |
|---|---|---|
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 13.7 | Same as National |
| Heart failure (HF) 30-Day Readmission Rate | 18.1 | Same as National |
| Hospital return days for heart attack patients | 22.3 | More Days Than Average per 100 Discharges |
| Hospital return days for heart failure patients | -8 | Average Days per 100 Discharges |
| Hospital return days for pneumonia patients | 21.5 | More Days Than Average per 100 Discharges |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 14 | Same as National |
| Pneumonia (PN) 30-Day Readmission Rate | 16.1 | Same as National |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 6.8 | Same as National |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 8.9 | Same as National |
| Rate of readmission after hip/knee replacement | N/A | Number of Cases Too Small |
| Rate of readmission for CABG | 10.1 | Same as National |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 18.5 | Same as National |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 12.6 | Same as National |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1 | Same as National |
Medicare Spending
| Measure | Score |
|---|---|
| Medicare hospital spending per patient (Medicare Spending per Beneficiary) | 1.05 |
Maternal Health
| Measure | Score |
|---|---|
| Cesarean Birth | N/A |
| Maternal Morbidity Structural Measure | N/A |
| Risk Adjusted Severe Obstetric Complications (All) | N/A |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | N/A |
Nationwide hospitals with similar CMS profiles
Two Hospital Compare peer sets for Banner Thunderbird Medical Center, both outside Arizona so the neighborhoods are not the same-state list below.
Similar CMS star rating
Nearest overall stars outside AZ (4/5 here).
Similar mortality outcomes
Nearest mortality measures rated better than national, outside AZ (0 better here).
Nearby Hospitals in Arizona
Other Medicare-certified hospitals in Arizona.
One of 106 Medicare-certified hospitals in Arizona, 6 are shown here.
Abrazo Arrowhead Hospital
Glendale, AZ
2/5
Acute Care Hospitals
Abrazo Central Campus
Phoenix, AZ
2/5
Acute Care Hospitals
Abrazo Scottsdale Campus
Phoenix, AZ
3/5
Acute Care Hospitals
Abrazo West Campus
Goodyear, AZ
2/5
Acute Care Hospitals
Agave Ridge Behavioral Hospital
Mesa, AZ
No rating Psychiatric
Arizona Orthopedic and Surgical Specialty Hospital
Phoenix, AZ
No rating Acute Care Hospitals
Compare Banner Thunderbird Medical Center vs Abrazo Arrowhead Hospital →
Hospital Quality Guides
Frequently Asked Questions
How does Banner Thunderbird Medical Center compare to other hospitals on CMS star rating?
According to PlainHospital's CMS star-rating ranking, Banner Thunderbird Medical Center ranks #467 of 3182 rated US hospitals by overall star rating (highest = #1). That ordinal matches our top-rated hospital listing (star_rating DESC). See /methodology#corpus-placement for the exact sort basis.
What is the CMS star rating for Banner Thunderbird Medical Center?
Banner Thunderbird Medical Center has an overall CMS star rating of 4 out of 5, above the 3.2-star national average.
How does Banner Thunderbird Medical Center perform on quality measures?
4 of 25 compared mortality, safety, and readmission measures rate better than the national average at Banner Thunderbird Medical Center; 2 rate worse.
What do patients say about Banner Thunderbird Medical Center?
Banner Thunderbird Medical Center reports 17 HCAHPS patient-experience domain scores. Star ratings range from 1 to 3 out of 5.
What are the infection rates at Banner Thunderbird Medical Center?
Banner Thunderbird Medical Center tracks 6 healthcare-associated infection types (CDC NHSN). 3 are better than the national benchmark, 0 are worse, and 3 are at the national average.
Does Banner Thunderbird Medical Center have emergency services?
No, Banner Thunderbird Medical Center does not provide emergency services. For emergencies, seek care at a nearby facility with an emergency department.
What type of hospital is Banner Thunderbird Medical Center?
Banner Thunderbird Medical Center is a Acute Care Hospitals facility with Government - Hospital District or Authority ownership, located in Glendale, AZ. This facility has received the CMS Birthing-Friendly designation.
How much does Medicare spend at Banner Thunderbird Medical Center?
1 Medicare spending category is on file for Banner Thunderbird Medical Center, per episode vs. the national median.
Does Banner Thunderbird Medical Center offer maternal health services?
Yes, Banner Thunderbird Medical Center reports 4 maternal health measures. This facility has been designated as Birthing-Friendly by CMS.
Data Sources
Source: Centers for Medicare & Medicaid Services (CMS) Hospital Compare. Last refreshed from CMS: . About PlainHospital
Read our methodology & full data source list
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