Complications & Deaths Measures
20
CMS-tracked
Massachusetts · Acute Care
Baystate Franklin Medical Center
According to PlainHospital's CMS star-rating ranking (CMS Hospital Compare overall stars), Baystate Franklin Medical Center ranks #1443 of 3182 rated US hospitals by overall star rating (highest = #1).
- 3★
- CMS overall rating
- 27th pct.
- national percentile
- #1443 of 3182
- Corpus placement
- 20
- Quality measures
- 6
- Infection types
Data currency: Hospital quality, safety, and patient-experience measures from the CMS Care Compare program (published quarterly), last refreshed May 2026. See our methodology for source dates. Spot a figure that looks wrong? Report a correction.
164 High Street, Greenfield, MA 01301 · Franklin County · (413) 773-0211
The verdict
According to PlainHospital's CMS star-rating ranking (CMS Hospital Compare overall stars), Baystate Franklin Medical Center ranks #1443 of 3182 rated US hospitals by overall star rating (highest = #1). That corpus rank reflects a below-median CMS star rating nationally, with 1 quality measure beating the national benchmark (2 worse).
- 27th pct.
- CMS star rating vs 3,182 rated US hospitals
- #1443 of 3182
- rated-hospital corpus placement
- 1
- measures better than national of 16 compared
- Yes
- emergency department on site
Since the last CMS release
CMS lowered this hospital from 4 to 3 stars between its May 2026 and August 2026 releases, a fall of 1.
CMS replaces its file at each release rather than publishing a changelog, so this comparison exists only because the earlier release is kept on file. See what changed nationally.
Where Baystate Franklin Medical Center sits among rated US hospitals
3 Around the middle higher than 27% of 3,182 rated hospitals
CMS star rating (1–5 stars), bucketed by value
Each bar is a band; taller bars hold more rated hospitals. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source CMS Hospital Compare, overall hospital rating · 2026-08-14
Baystate Franklin Medical Center vs. Massachusetts and the nation
- Baystate Franklin Me…
Baystate Franklin Medical Center
3 stars
- Massachusetts avg
Massachusetts state average
3.2 stars
- US avg
National average
3.2 stars
What this shows At 3 stars, Baystate Franklin Medical Center rates below the Massachusetts average of 3.2 and below the national average of 3.2.
Type
Acute Care Hospitals
Ownership
Voluntary non-profit - Private
Emergency Services
Yes
Birthing Friendly
Yes
Patient Experience
17
HCAHPS domains
Infection Types
6
CDC NHSN
CMS Overall Star Rating 60.0%
3 of 5 stars
Worse-than-national profile for Baystate Franklin Medical Center
Mortality 5 measures
Safety of care 3 measures
Readmission 8 measures
Better than national Same as national Worse than national
Quality Measures
| Measure | Score | vs. National |
|---|---|---|
| Abdominopelvic accidental puncture or laceration rate | 1 | Same as National |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.95 | Same as National |
| Death rate among surgical inpatients with serious treatable complications | N/A | Not Available |
| Death rate for CABG surgery patients | N/A | Not Available |
| Death rate for COPD patients | 8.3 | Same as National |
| Death rate for heart attack patients | N/A | Number of Cases Too Small |
| Death rate for heart failure patients | 11.8 | Same as National |
| Death rate for pneumonia patients | 13.9 | Same as National |
| Death rate for stroke patients | 11.5 | Same as National |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 3.6 | Same as National |
| Iatrogenic pneumothorax rate | 0.19 | Same as National |
| In-hospital fall-associated fracture rate | 0.25 | Same as National |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 3.35 | Same as National |
| Postoperative acute kidney injury requiring dialysis rate | 1.65 | Same as National |
| Postoperative hemorrhage or hematoma rate | 2.58 | Same as National |
Patient Experience (HCAHPS)
Experience profile vs. the national average
Source: CMS Hospital Compare, HCAHPS patient survey star ratings.
| Survey Question | Star Rating |
|---|---|
| Cleanliness - linear mean score | N/A |
| Cleanliness - star rating | 3 |
| Communication about medicines - linear mean score | N/A |
| Communication about medicines - star rating | 2 |
| Discharge information - linear mean score | N/A |
| Discharge information - star rating | 4 |
| Doctor communication - linear mean score | N/A |
| Doctor communication - star rating | 3 |
| Nurse communication - linear mean score | N/A |
| Nurse communication - star rating | 4 |
| Overall hospital rating - linear mean score | N/A |
| Overall hospital rating - star rating | 3 |
| Quietness - linear mean score | N/A |
| Quietness - star rating | 2 |
| Recommend hospital - linear mean score | N/A |
| Recommend hospital - star rating | 3 |
| Summary star rating | 3 |
Safety & Infections
| Measure | Score | vs. National |
|---|---|---|
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0 | Same as National |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | N/A | Not Available |
| Clostridium Difficile (C.Diff) | 0.523 | Same as National |
| MRSA Bacteremia | N/A | Not Available |
| SSI - Abdominal Hysterectomy | N/A | Not Available |
| SSI - Colon Surgery | N/A | Not Available |
Staffing & Spending
Unplanned Visits & Readmissions
| Measure | Score | vs. National |
|---|---|---|
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | N/A | Number of Cases Too Small |
| Heart failure (HF) 30-Day Readmission Rate | 20.2 | Same as National |
| Hospital return days for heart attack patients | N/A | Number of Cases Too Small |
| Hospital return days for heart failure patients | -14.4 | Fewer Days Than Average per 100 Discharges |
| Hospital return days for pneumonia patients | 22.5 | More Days Than Average per 100 Discharges |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 17.3 | Worse than National |
| Pneumonia (PN) 30-Day Readmission Rate | 15.8 | Same as National |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 5.2 | Same as National |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 11.7 | Same as National |
| Rate of readmission after hip/knee replacement | N/A | Not Available |
| Rate of readmission for CABG | N/A | Not Available |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 19.2 | Same as National |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 12.5 | Same as National |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1.1 | Same as National |
Medicare Spending
| Measure | Score |
|---|---|
| Medicare hospital spending per patient (Medicare Spending per Beneficiary) | 0.92 (Below average) |
Maternal Health
CMS maternal-care measures reported for this facility. The Hospital Compare maternal extract lists measure names and reporting windows; it does not publish numeric scores or sample sizes in the corpus we ingest, so those columns are omitted rather than filled with N/A.
| Measure |
|---|
| Cesarean Birth |
| Maternal Morbidity Structural Measure |
| Risk Adjusted Severe Obstetric Complications (All) |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) |
Nationwide hospitals with similar CMS profiles
Peer sets for Baystate Franklin Medical Center outside Massachusetts, keyed to the elevated worse-than-national share.
Similar CMS star rating
Nearest overall stars outside MA (3/5 here).
Similar mortality outcomes
Nearest mortality measures rated better than national, outside MA (0 better here).
Nearby Hospitals in Massachusetts
Other Medicare-certified hospitals in Massachusetts.
One of 83 Medicare-certified hospitals in Massachusetts, 6 are shown here.
Adcare Hospital of Worcester Inc
Worcester, MA
No rating Acute Care Hospitals
Anna Jaques Hospital
Newburyport, MA
3/5
Acute Care Hospitals
Arbour Hospital
Boston, MA
No rating Psychiatric
Arbour Human Resource Institute
Brookline, MA
No rating Psychiatric
Arbour-Fuller Hospital
South Attleboro, MA
No rating Psychiatric
Athol Memorial Hospital
Athol, MA
2/5
Critical Access Hospitals
Compare Baystate Franklin Medical Center vs Adcare Hospital of Worcester Inc →
What to do with Baystate Franklin Medical Center
Use this page's CMS-sourced figures as a starting filter, not a final verdict.
- See how every Massachusetts hospital compares on star rating and the same quality measures. Massachusetts hospitals
- Compare Baystate Franklin Medical Center directly against another hospital, measure by measure. Compare hospitals
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CMS Hospital Compare figures are informational only, not medical advice; always consult your care team.
Frequently Asked Questions
How does Baystate Franklin Medical Center compare to other hospitals on CMS star rating?
According to PlainHospital's CMS star-rating ranking, Baystate Franklin Medical Center ranks #1443 of 3182 rated US hospitals by overall star rating (highest = #1). That ordinal matches our top-rated hospital listing (star_rating DESC). See /methodology#corpus-placement.
What is the CMS star rating for Baystate Franklin Medical Center?
Baystate Franklin Medical Center has an overall CMS star rating of 3 out of 5 (mid-band), below the 3.2-star national average.
How does Baystate Franklin Medical Center perform on quality measures?
2 of 16 compared measures rate worse than national at Baystate Franklin Medical Center (elevated worse-share tercile); 1 rate better (typical).
What do patients say about Baystate Franklin Medical Center?
Baystate Franklin Medical Center reports 17 HCAHPS patient-experience domain scores. Star ratings range from 2 to 4 out of 5.
What are the infection rates at Baystate Franklin Medical Center?
Baystate Franklin Medical Center tracks 6 healthcare-associated infection types (CDC NHSN). 0 are better than the national benchmark, 0 are worse, and 2 are at the national average.
Does Baystate Franklin Medical Center have emergency services?
Yes, Baystate Franklin Medical Center provides emergency services.
What type of hospital is Baystate Franklin Medical Center?
Baystate Franklin Medical Center is a Acute Care Hospitals facility with Voluntary non-profit - Private ownership, located in Greenfield, MA. This facility has received the CMS Birthing-Friendly designation.
How much does Medicare spend at Baystate Franklin Medical Center?
1 Medicare spending category is on file for Baystate Franklin Medical Center, per episode vs. the national median.
Does Baystate Franklin Medical Center offer maternal health services?
Yes, Baystate Franklin Medical Center reports 4 maternal health measures. This facility has been designated as Birthing-Friendly by CMS.
Read our methodology & full data source list · Source: CMS Hospital Compare · measure windows