Complications & Deaths Measures
20
CMS-tracked
Massachusetts · Acute Care
Baystate Medical Center
According to PlainHospital's CMS star-rating ranking (CMS Hospital Compare overall stars), Baystate Medical Center ranks #2381 of 3182 rated US hospitals by overall star rating (highest = #1).
- 2★
- CMS overall rating
- 6th pct.
- national percentile
- #2381 of 3182
- Corpus placement
- 20
- Quality measures
- 6
- Infection types
Data currency: Hospital quality, safety, and patient-experience measures from the CMS Care Compare program (published quarterly), last refreshed May 2026. See our methodology for source dates. Spot a figure that looks wrong? Report a correction.
759 Chestnut Street, Springfield, MA 01199 · Hampden County · (413) 794-0000
The verdict
According to PlainHospital's CMS star-rating ranking (CMS Hospital Compare overall stars), Baystate Medical Center ranks #2381 of 3182 rated US hospitals by overall star rating (highest = #1). That corpus rank reflects a below-median CMS star rating nationally, with 6 quality measures beating the national benchmark (5 worse).
- 6th pct.
- CMS star rating vs 3,182 rated US hospitals
- #2381 of 3182
- rated-hospital corpus placement
- 6
- measures better than national of 27 compared
- Yes
- emergency department on site
Since the last CMS release
CMS raised this hospital from 1 to 2 stars between its May 2026 and August 2026 releases, a gain of 1.
CMS replaces its file at each release rather than publishing a changelog, so this comparison exists only because the earlier release is kept on file. See what changed nationally.
Where Baystate Medical Center sits among rated US hospitals
2 Top 94% higher than 6% of 3,182 rated hospitals
CMS star rating (1–5 stars), bucketed by value
Each bar is a band; taller bars hold more rated hospitals. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source CMS Hospital Compare, overall hospital rating · 2026-08-14
Baystate Medical Center vs. Massachusetts and the nation
- Baystate Medical Cen…
Baystate Medical Center
2 stars
- Massachusetts avg
Massachusetts state average
3.2 stars
- US avg
National average
3.2 stars
What this shows At 2 stars, Baystate Medical Center rates below the Massachusetts average of 3.2 and below the national average of 3.2.
Type
Acute Care Hospitals
Ownership
Voluntary non-profit - Private
Emergency Services
Yes
Birthing Friendly
Yes
Patient Experience
17
HCAHPS domains
Infection Types
6
CDC NHSN
CMS Overall Star Rating 40.0%
2 of 5 stars
Quality profile vs. the national benchmark
Mortality 8 measures
Safety of care 8 measures
Readmission 11 measures
Better than national Same as national Worse than national
Quality Measures
| Measure | Score | vs. National |
|---|---|---|
| Abdominopelvic accidental puncture or laceration rate | 2.24 | Worse than National |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 1.69 | Worse than National |
| Death rate among surgical inpatients with serious treatable complications | 161.4 | Same as National |
| Death rate for CABG surgery patients | 2.7 | Same as National |
| Death rate for COPD patients | 7.4 | Same as National |
| Death rate for heart attack patients | 11.5 | Same as National |
| Death rate for heart failure patients | 12 | Same as National |
| Death rate for pneumonia patients | 17 | Same as National |
| Death rate for stroke patients | 15.1 | Same as National |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 3.3 | Better than National |
| Iatrogenic pneumothorax rate | 0.2 | Same as National |
| In-hospital fall-associated fracture rate | 0.33 | Same as National |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 3.63 | Same as National |
| Postoperative acute kidney injury requiring dialysis rate | 1.79 | Same as National |
| Postoperative hemorrhage or hematoma rate | 2.85 | Same as National |
Patient Experience (HCAHPS)
Experience profile vs. the national average
Source: CMS Hospital Compare, HCAHPS patient survey star ratings.
| Survey Question | Star Rating |
|---|---|
| Cleanliness - linear mean score | N/A |
| Cleanliness - star rating | 3 |
| Communication about medicines - linear mean score | N/A |
| Communication about medicines - star rating | 2 |
| Discharge information - linear mean score | N/A |
| Discharge information - star rating | 3 |
| Doctor communication - linear mean score | N/A |
| Doctor communication - star rating | 3 |
| Nurse communication - linear mean score | N/A |
| Nurse communication - star rating | 2 |
| Overall hospital rating - linear mean score | N/A |
| Overall hospital rating - star rating | 2 |
| Quietness - linear mean score | N/A |
| Quietness - star rating | 1 |
| Recommend hospital - linear mean score | N/A |
| Recommend hospital - star rating | 3 |
| Summary star rating | 2 |
Safety & Infections
| Measure | Score | vs. National |
|---|---|---|
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.43 | Better than National |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.757 | Same as National |
| Clostridium Difficile (C.Diff) | 0.512 | Better than National |
| MRSA Bacteremia | 0.663 | Same as National |
| SSI - Abdominal Hysterectomy | 0.982 | Same as National |
| SSI - Colon Surgery | 0.795 | Same as National |
Staffing & Spending
Unplanned Visits & Readmissions
| Measure | Score | vs. National |
|---|---|---|
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 15.7 | Worse than National |
| Heart failure (HF) 30-Day Readmission Rate | 20.6 | Same as National |
| Hospital return days for heart attack patients | 14.6 | More Days Than Average per 100 Discharges |
| Hospital return days for heart failure patients | 7.7 | More Days Than Average per 100 Discharges |
| Hospital return days for pneumonia patients | 38.7 | More Days Than Average per 100 Discharges |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 16.4 | Worse than National |
| Pneumonia (PN) 30-Day Readmission Rate | 18.8 | Worse than National |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 4.2 | Same as National |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 12.5 | Same as National |
| Rate of readmission after hip/knee replacement | 4.4 | Same as National |
| Rate of readmission for CABG | 13.1 | Same as National |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 19.4 | Same as National |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 11.4 | Same as National |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 0.9 | Same as National |
Medicare Spending
| Measure | Score |
|---|---|
| Medicare hospital spending per patient (Medicare Spending per Beneficiary) | 1.03 |
Maternal Health
| Measure | Score |
|---|---|
| Cesarean Birth | N/A |
| Maternal Morbidity Structural Measure | N/A |
| Risk Adjusted Severe Obstetric Complications (All) | N/A |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | N/A |
Nationwide hospitals with similar CMS profiles
Two Hospital Compare peer sets for Baystate Medical Center, both outside Massachusetts so the neighborhoods are not the same-state list below.
Similar CMS star rating
Nearest overall stars outside MA (2/5 here).
Similar mortality outcomes
Nearest mortality measures rated better than national, outside MA (1 better here).
Nearby Hospitals in Massachusetts
Other Medicare-certified hospitals in Massachusetts.
One of 83 Medicare-certified hospitals in Massachusetts, 6 are shown here.
Adcare Hospital of Worcester Inc
Worcester, MA
No rating Acute Care Hospitals
Anna Jaques Hospital
Newburyport, MA
3/5
Acute Care Hospitals
Arbour Hospital
Boston, MA
No rating Psychiatric
Arbour Human Resource Institute
Brookline, MA
No rating Psychiatric
Arbour-Fuller Hospital
South Attleboro, MA
No rating Psychiatric
Athol Memorial Hospital
Athol, MA
2/5
Critical Access Hospitals
Compare Baystate Medical Center vs Adcare Hospital of Worcester Inc →
Hospital Quality Guides
Frequently Asked Questions
How does Baystate Medical Center compare to other hospitals on CMS star rating?
According to PlainHospital's CMS star-rating ranking, Baystate Medical Center ranks #2381 of 3182 rated US hospitals by overall star rating (highest = #1). That ordinal matches our top-rated hospital listing (star_rating DESC). See /methodology#corpus-placement for the exact sort basis.
What is the CMS star rating for Baystate Medical Center?
Baystate Medical Center has an overall CMS star rating of 2 out of 5, below the 3.2-star national average.
How does Baystate Medical Center perform on quality measures?
6 of 27 compared mortality, safety, and readmission measures rate better than the national average at Baystate Medical Center; 5 rate worse.
What do patients say about Baystate Medical Center?
Baystate Medical Center reports 17 HCAHPS patient-experience domain scores. Star ratings range from 1 to 3 out of 5.
What are the infection rates at Baystate Medical Center?
Baystate Medical Center tracks 6 healthcare-associated infection types (CDC NHSN). 2 are better than the national benchmark, 0 are worse, and 4 are at the national average.
Does Baystate Medical Center have emergency services?
Yes, Baystate Medical Center provides emergency services.
What type of hospital is Baystate Medical Center?
Baystate Medical Center is a Acute Care Hospitals facility with Voluntary non-profit - Private ownership, located in Springfield, MA. This facility has received the CMS Birthing-Friendly designation.
How much does Medicare spend at Baystate Medical Center?
1 Medicare spending category is on file for Baystate Medical Center, per episode vs. the national median.
Does Baystate Medical Center offer maternal health services?
Yes, Baystate Medical Center reports 4 maternal health measures. This facility has been designated as Birthing-Friendly by CMS.
Data Sources
Source: Centers for Medicare & Medicaid Services (CMS) Hospital Compare. Last refreshed from CMS: . About PlainHospital
Read our methodology & full data source list
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