PlainHospital

KAISER FOUNDATION HOSPITAL-SANTA CLARA

3/5

700 LAWRENCE EXPRESSWAY, SANTA CLARA, CA 95051

SANTA CLARA County

Type
Acute Care Hospitals
Ownership
Voluntary non-profit - Private
Emergency Services
Yes
Birthing Friendly
Yes
Phone: (408) 236-6400

Quality Summary

Mortality

Better than NationalN/A
Same as NationalN/A
Worse than NationalN/A

Safety of Care

Better than National1
Same as National5
Worse than National0

Readmission

Better than National0
Same as National2
Worse than National0

Patient Experience (HCAHPS)

Survey Question Star Rating
Cleanliness - linear mean score
Cleanliness - linear mean score
 N/A
Cleanliness - star rating
Cleanliness - star rating
 3
Communication about medicines - linear mean score
Communication about medicines - linear mean score
 N/A
Communication about medicines - star rating
Communication about medicines - star rating
 2
Discharge information - linear mean score
Discharge information - linear mean score
 N/A
Discharge information - star rating
Discharge information - star rating
 4
Doctor communication - linear mean score
Doctor communication - linear mean score
 N/A
Doctor communication - star rating
Doctor communication - star rating
 4
Nurse communication - linear mean score
Nurse communication - linear mean score
 N/A
Nurse communication - star rating
Nurse communication - star rating
 2
Overall hospital rating - linear mean score
Overall hospital rating - linear mean score
 N/A
Overall hospital rating - star rating
Overall hospital rating - star rating
 3
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
Patients who gave a rating of "6" or lower (low)
 N/A
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
Patients who gave a rating of "7" or "8" (medium)
 N/A
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
Patients who gave a rating of "9" or "10" (high)
 N/A
Patients who reported NO, they would probably not or definitely not recommend the hospital
"NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)
 N/A
Patients who reported that NO, they did not discuss whether they would need help after discharge
No, staff "did not" give patients information about help after discharge
 N/A
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge
No, staff "did not" give patients information about possible symptoms
 N/A
Patients who reported that NO, they were not given information about what to do during their recovery at home
No, staff "did not" give patients this information
 N/A
Patients who reported that staff "Always" explained about medicines before giving it to them
Staff "always" explained
 N/A
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them
Staff "sometimes" or "never" explained
 N/A
Patients who reported that staff "Usually" explained about medicines before giving it to them
Staff "usually" explained
 N/A
Patients who reported that the area around their room was "Always" quiet at night
"Always" quiet at night
 N/A
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night
"Sometimes" or "never" quiet at night
 N/A
Patients who reported that the area around their room was "Usually" quiet at night
"Usually" quiet at night
 N/A
Patients who reported that their doctors "Always" communicated well
Doctors "always" communicated well
 N/A
Patients who reported that their doctors "Always" explained things in a way they could understand
Doctors "always" explained things so they could understand
 N/A
Patients who reported that their doctors "Always" listened carefully to them
Doctors "always" listened carefully
 N/A
Patients who reported that their doctors "Always" treated them with courtesy and respect
Doctors "always" treated them with courtesy and respect
 N/A
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect
Doctors "sometimes" or "never" treated them with courtesy and respect
 N/A
Patients who reported that their doctors "Sometimes" or "Never" communicated well
Doctors "sometimes" or "never" communicated well
 N/A
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand
Doctors "sometimes" or "never" explained things so they could understand
 N/A
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them
Doctors "sometimes" or "never" listened carefully
 N/A
Patients who reported that their doctors "Usually" treated them with courtesy and respect
Doctors "usually" treated them with courtesy and respect
 N/A
Patients who reported that their doctors "Usually" communicated well
Doctors "usually" communicated well
 N/A
Patients who reported that their doctors "Usually" explained things in a way they could understand
Doctors "usually" explained things so they could understand
 N/A
Patients who reported that their doctors "Usually" listened carefully to them
Doctors "usually" listened carefully
 N/A
Patients who reported that their nurses "Always" communicated well
Nurses "always" communicated well
 N/A
Patients who reported that their nurses "Always" explained things in a way they could understand
Nurses "always" explained things so they could understand
 N/A
Patients who reported that their nurses "Always" listened carefully to them
Nurses "always" listened carefully
 N/A
Patients who reported that their nurses "Always" treated them with courtesy and respect
Nurses "always" treated them with courtesy and respect
 N/A
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect
Nurses "sometimes" or "never" treated them with courtesy and respect
 N/A
Patients who reported that their nurses "Sometimes" or "Never" communicated well
Nurses "sometimes" or "never" communicated well
 N/A
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand
Nurses "sometimes" or "never" explained things so they could understand
 N/A
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them
Nurses "sometimes" or "never" listened carefully
 N/A
Patients who reported that their nurses "Usually" treated them with courtesy and respect
Nurses "usually" treated them with courtesy and respect
 N/A
Patients who reported that their nurses "Usually" communicated well
Nurses "usually" communicated well
 N/A
Patients who reported that their nurses "Usually" explained things in a way they could understand
Nurses "usually" explained things so they could understand
 N/A
Patients who reported that their nurses "Usually" listened carefully to them
Nurses "usually" listened carefully
 N/A
Patients who reported that their room and bathroom were "Always" clean
Room was "always" clean
 N/A
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean
Room was "sometimes" or "never" clean
 N/A
Patients who reported that their room and bathroom were "Usually" clean
Room was "usually" clean
 N/A
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
Staff "always" explained new medications
 N/A
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
Staff "always" explained possible side effects
 N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for
Staff "sometimes" or "never" explained new medications
 N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects
Staff "sometimes" or "never" explained possible side effects
 N/A
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.
Staff "usually" explained new medications
 N/A
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects
Staff "usually" explained possible side effects
 N/A
Patients who reported that YES, they did discuss whether they would need help after discharge
Yes, staff "did" give patients information about help after discharge
 N/A
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
Yes, staff "did" give patients information about possible symptoms
 N/A
Patients who reported that YES, they were given information about what to do during their recovery at home
Yes, staff "did" give patients this information
 N/A
Patients who reported YES, they would definitely recommend the hospital
"YES", patients would definitely recommend the hospital
 N/A
Patients who reported YES, they would probably recommend the hospital
"YES", patients would probably recommend the hospital
 N/A
Quietness - linear mean score
Quietness - linear mean score
 N/A
Quietness - star rating
Quietness - star rating
 2
Recommend hospital - linear mean score
Recommend hospital - linear mean score
 N/A
Recommend hospital - star rating
Recommend hospital - star rating
 4
Summary star rating
Summary star rating
 3

Healthcare-Associated Infections

Measure Score vs. National
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.241 Same as National
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.734 Same as National
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 12972 Same as National
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 16 Same as National
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 12.895 Same as National
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.972 Same as National
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.827 Same as National
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.481 Same as National
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 15 Same as National
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 18.127 Same as National
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.334 Same as National
Central Line Associated Bloodstream Infection: Number of Device Days 18486 Same as National
Clostridium Difficile (C.Diff) 0.381 Better than National
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.25 Better than National
Clostridium Difficile (C.Diff): Observed Cases 24 Better than National
Clostridium Difficile (C.Diff): Patient Days 96205 Better than National
Clostridium Difficile (C.Diff): Predicted Cases 62.956 Better than National
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.559 Better than National
MRSA Bacteremia 0.166 Better than National
MRSA Bacteremia: Lower Confidence Limit 0.008 Better than National
MRSA Bacteremia: Observed Cases 1 Better than National
MRSA Bacteremia: Patient Days 108682 Better than National
MRSA Bacteremia: Predicted Cases 6.021 Better than National
MRSA Bacteremia: Upper Confidence Limit 0.819 Better than National
SSI - Abdominal Hysterectomy N/A Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit N/A Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 85 Not Available
SSI - Abdominal Hysterectomy: Observed Cases 1 Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.827 Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit N/A Not Available
SSI - Colon Surgery 1.09 Same as National
SSI - Colon Surgery: Lower Confidence Limit 0.346 Same as National
SSI - Colon Surgery: Number of Procedures 138 Same as National
SSI - Colon Surgery: Observed Cases 4 Same as National
SSI - Colon Surgery: Predicted Cases 3.671 Same as National
SSI - Colon Surgery: Upper Confidence Limit 2.628 Same as National

Unplanned Visits & Readmissions

Measure Score vs. National
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.4 Same as National
Heart failure (HF) 30-Day Readmission Rate 21 Same as National
Hospital return days for heart attack patients N/A Number of Cases Too Small
Hospital return days for heart failure patients 86.7 More Days Than Average per 100 Discharges
Hospital return days for pneumonia patients N/A Number of Cases Too Small
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) 14.9 Same as National
Pneumonia (PN) 30-Day Readmission Rate N/A Number of Cases Too Small
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy N/A Number of Cases Too Small
Rate of inpatient admissions for patients receiving outpatient chemotherapy N/A Number of Cases Too Small
Rate of readmission after hip/knee replacement N/A Not Available
Rate of readmission for CABG N/A Number of Cases Too Small
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients N/A Number of Cases Too Small
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) N/A Not Available
Ratio of unplanned hospital visits after hospital outpatient surgery N/A Number of cases too small

Medicare Spending

Measure Score
Medicare hospital spending per patient (Medicare Spending per Beneficiary) 1.01

Maternal Health

Measure Score
Cesarean Birth N/A
Maternal Morbidity Structural Measure N/A
Risk Adjusted Severe Obstetric Complications (All) N/A
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) N/A

Data from CMS Hospital Compare. This information is not medical advice. Learn more