Complications & Deaths Measures
20
CMS-tracked
North Carolina · Acute Care - Veterans Administration
W.G. (Bill) Hefner Salisbury VA Medical Center (Salsbury)
W.G. (Bill) Hefner Salisbury VA Medical Center (Salsbury) holds a 4 of 5 CMS overall star rating - above the national average of 3.1 - in Salisbury, NC.
- 4★
- CMS overall rating
- 63th
- National percentile
- 20
- Quality measures
- 6
- Infection types
Data currency: Hospital quality, safety, and patient-experience measures from the CMS Care Compare program (published quarterly), last refreshed May 2026. See our methodology for source dates. Spot a figure that looks wrong? Report a correction.
1601 Brenner Avenue, Salisbury, NC 28144 · Rowan County · (704) 638-9000
The verdict
W.G. (Bill) Hefner Salisbury VA Medical Center (Salsbury) earns 4 of 5 stars from CMS - above the 3.1-star national average, and reports 3 quality measures better than the national benchmark against 1 worse.
- 4 / 5
- CMS overall star rating
- Higher than 63%
- of 2,866 rated US hospitals
- 3
- measures better than national of 9 compared
- Yes
- emergency department on site
Where W.G. (Bill) Hefner Salisbury VA Medical Center (Salsbury) sits among rated US hospitals
4 Top 37% higher than 63% of 2,866 rated hospitals
Each bar is a band; taller bars hold more rated hospitals. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.
Source CMS Hospital Compare, overall hospital rating · 2026-05-15
W.G. (Bill) Hefner Salisbury VA Medical Center (Salsbury) vs. North Carolina and the nation
- W.G. (Bill) Hefner S…
W.G. (Bill) Hefner Salisbury VA Medical Center (Salsbury)
4 stars
- North Carolina avg
North Carolina state average
3 stars
- US avg
National average
3.1 stars
What this shows At 4 stars, W.G. (Bill) Hefner Salisbury VA Medical Center (Salsbury) rates above the North Carolina average of 3 and above the national average of 3.1.
Type
Acute Care - Veterans Administration
Ownership
Veterans Health Administration
Emergency Services
Yes
Birthing Friendly
N/A
Patient Experience
17
HCAHPS domains
Infection Types
6
CDC NHSN
CMS Overall Star Rating 80.0%
4 of 5 stars
Quality profile vs. the national benchmark
Mortality 4 measures
Safety of care 1 measure
Readmission 4 measures
Better than national Same as national Worse than national
Quality Measures
| Measure | Score | vs. National |
|---|---|---|
| Abdominopelvic accidental puncture or laceration rate | 0.98 | Same as National |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 1.38 | Same as National |
| Death rate among surgical inpatients with serious treatable complications | N/A | Number of Cases Too Small |
| Death rate for CABG surgery patients | N/A | Not Available |
| Death rate for COPD patients | 10.4 | Same as National |
| Death rate for heart attack patients | N/A | Number of Cases Too Small |
| Death rate for heart failure patients | 12.2 | Same as National |
| Death rate for pneumonia patients | 10.8 | Better than National |
| Death rate for stroke patients | N/A | Not Available |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | N/A | Not Available |
| Iatrogenic pneumothorax rate | 0.33 | Same as National |
| In-hospital fall-associated fracture rate | 0.25 | Same as National |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 3.69 | Same as National |
| Postoperative acute kidney injury requiring dialysis rate | 1.62 | Same as National |
| Postoperative hemorrhage or hematoma rate | 2.11 | Same as National |
Patient Experience (HCAHPS)
Experience profile vs. the national average
Source: CMS Hospital Compare, HCAHPS patient survey star ratings.
| Survey Question | Star Rating |
|---|---|
| Cleanliness - linear mean score | N/A |
| Cleanliness - star rating | 5 |
| Communication about medicines - linear mean score | N/A |
| Communication about medicines - star rating | 4 |
| Discharge information - linear mean score | N/A |
| Discharge information - star rating | 4 |
| Doctor communication - linear mean score | N/A |
| Doctor communication - star rating | 4 |
| Nurse communication - linear mean score | N/A |
| Nurse communication - star rating | 4 |
| Overall hospital rating - linear mean score | N/A |
| Overall hospital rating - star rating | 4 |
| Quietness - linear mean score | N/A |
| Quietness - star rating | 4 |
| Recommend hospital - linear mean score | N/A |
| Recommend hospital - star rating | 4 |
| Summary star rating | 4 |
Safety & Infections
| Measure | Score | vs. National |
|---|---|---|
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | N/A | Not Available |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | N/A | Not Available |
| Clostridium Difficile (C.Diff) | N/A | Not Available |
| MRSA Bacteremia | N/A | Not Available |
| SSI - Abdominal Hysterectomy | N/A | Not Available |
| SSI - Colon Surgery | N/A | Not Available |
Staffing & Spending
Unplanned Visits & Readmissions
| Measure | Score | vs. National |
|---|---|---|
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | N/A | Number of Cases Too Small |
| Heart failure (HF) 30-Day Readmission Rate | 17 | Same as National |
| Hospital return days for heart attack patients | N/A | Number of Cases Too Small |
| Hospital return days for heart failure patients | -54.9 | Fewer Days Than Average per 100 Discharges |
| Hospital return days for pneumonia patients | -38.6 | Fewer Days Than Average per 100 Discharges |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 12.8 | Better than National |
| Pneumonia (PN) 30-Day Readmission Rate | 13.7 | Same as National |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | N/A | Not Available |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | N/A | Not Available |
| Rate of readmission after hip/knee replacement | N/A | Number of Cases Too Small |
| Rate of readmission for CABG | N/A | Not Available |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 17.2 | Same as National |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | N/A | Not Available |
| Ratio of unplanned hospital visits after hospital outpatient surgery | N/A | Not Available |
Nearby Hospitals in North Carolina
Other Medicare-certified hospitals in North Carolina.
Adventhealth Hendersonville
Hendersonville, NC
4/5
Acute Care Hospitals
Alamance Regional Medical Center
Burlington, NC
2/5
Acute Care Hospitals
Alleghany Memorial Hospital
Sparta, NC
No rating Critical Access Hospitals
Angel Medical Center
Franklin, NC
2/5
Critical Access Hospitals
Appalachian Regional Behavioral Healthcare
Linville, NC
No rating Psychiatric
Ashe Memorial Hospital
Jefferson, NC
3/5
Critical Access Hospitals
Compare W.G. (Bill) Hefner Salisbury VA Medical Center (Salsbury) vs Adventhealth Hendersonville →
Hospital Quality Guides
Frequently Asked Questions
What is the CMS star rating for W.G. (Bill) Hefner Salisbury VA Medical Center (Salsbury)?
W.G. (Bill) Hefner Salisbury VA Medical Center (Salsbury) has an overall CMS star rating of 4 out of 5, above the 3.1-star national average.
How does W.G. (Bill) Hefner Salisbury VA Medical Center (Salsbury) perform on quality measures?
3 of 9 compared mortality, safety, and readmission measures rate better than the national average at W.G. (Bill) Hefner Salisbury VA Medical Center (Salsbury); 1 rate worse.
What do patients say about W.G. (Bill) Hefner Salisbury VA Medical Center (Salsbury)?
W.G. (Bill) Hefner Salisbury VA Medical Center (Salsbury) reports 17 HCAHPS patient-experience domain scores. Star ratings range from 4 to 5 out of 5.
What are the infection rates at W.G. (Bill) Hefner Salisbury VA Medical Center (Salsbury)?
W.G. (Bill) Hefner Salisbury VA Medical Center (Salsbury) tracks 6 healthcare-associated infection types (CDC NHSN). 0 are better than the national benchmark, 0 are worse, and 0 are at the national average.
Does W.G. (Bill) Hefner Salisbury VA Medical Center (Salsbury) have emergency services?
Yes, W.G. (Bill) Hefner Salisbury VA Medical Center (Salsbury) provides emergency services.
What type of hospital is W.G. (Bill) Hefner Salisbury VA Medical Center (Salsbury)?
W.G. (Bill) Hefner Salisbury VA Medical Center (Salsbury) is a Acute Care - Veterans Administration facility with Veterans Health Administration ownership, located in Salisbury, NC.
Data Sources
Source: Centers for Medicare & Medicaid Services (CMS) Hospital Compare. Last refreshed from CMS: . About PlainHospital
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Every figure on PlainHospital is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.