Connecticut · Acute Care - Veterans Administration

West Haven VA Medical Center

According to PlainHospital's CMS star-rating ranking (CMS Hospital Compare overall stars), West Haven VA Medical Center ranks #2304 of 3182 rated US hospitals by overall star rating (highest = #1).

3★
CMS overall rating
27th pct.
national percentile
#2304 of 3182
Corpus placement
20
Quality measures
6
Infection types

Data currency: Hospital quality, safety, and patient-experience measures from the CMS Care Compare program (published quarterly), last refreshed May 2026. See our methodology for source dates. Spot a figure that looks wrong? Report a correction.

950 Campbell Avenue, West Haven, CT 06516 · New Haven County · (203) 932-5711

The verdict

According to PlainHospital's CMS star-rating ranking (CMS Hospital Compare overall stars), West Haven VA Medical Center ranks #2304 of 3182 rated US hospitals by overall star rating (highest = #1). That corpus rank reflects a below-median CMS star rating nationally, with 2 quality measures beating the national benchmark (2 worse).

27th pct.
CMS star rating vs 3,182 rated US hospitals
#2304 of 3182
rated-hospital corpus placement
2
measures better than national of 13 compared
Yes
emergency department on site

Since the last CMS release

This hospital held its 3-star rating across the May 2026 and August 2026 CMS releases.

CMS replaces its file at each release rather than publishing a changelog, so this comparison exists only because the earlier release is kept on file. See what changed nationally.

Where West Haven VA Medical Center sits among rated US hospitals

3 Top 73% higher than 27% of 3,182 rated hospitals

CMS star rating (1–5 stars), bucketed by value

Each bar is a band; taller bars hold more rated hospitals. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source CMS Hospital Compare, overall hospital rating · 2026-08-14

West Haven VA Medical Center vs. Connecticut and the nation

stars

What this shows At 3 stars, West Haven VA Medical Center rates below the Connecticut average of 3.4 and below the national average of 3.2.

Source CMS Hospital Compare As of 2026-08-14
Type
Acute Care - Veterans Administration
Ownership
Veterans Health Administration
Emergency Services
Yes
Birthing Friendly
N/A

Complications & Deaths Measures

20

CMS-tracked

Patient Experience

17

HCAHPS domains

Infection Types

6

CDC NHSN

CMS Overall Star Rating 60.0%

3 of 5 stars

Worse-than-national profile for West Haven VA Medical Center

Mortality 5 measures
Safety of care 3 measures
Readmission 5 measures
Better than national Same as national Worse than national

Quality Measures

Measure Score vs. National
Abdominopelvic accidental puncture or laceration rate 1.3 Same as National
CMS Medicare PSI 90: Patient safety and adverse events composite 1.01 Same as National
Death rate among surgical inpatients with serious treatable complications 174.98 Same as National
Death rate for CABG surgery patients N/A Not Available
Death rate for COPD patients 6.9 Same as National
Death rate for heart attack patients 13 Same as National
Death rate for heart failure patients 7.8 Better than National
Death rate for pneumonia patients 14.3 Same as National
Death rate for stroke patients N/A Not Available
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate N/A Not Available
Iatrogenic pneumothorax rate 0.29 Same as National
In-hospital fall-associated fracture rate 0.27 Same as National
Perioperative pulmonary embolism or deep vein thrombosis rate 3.77 Same as National
Postoperative acute kidney injury requiring dialysis rate 1.76 Same as National
Postoperative hemorrhage or hematoma rate 2.6 Same as National

Patient Experience (HCAHPS)

Experience profile vs. the national average

Radar chart 6-axis radar comparing 1 series across Nurse comms, Doctor comms, Medicine comms, Discharge info, Cleanliness, Quietness. Nurse commsDoctor commsMedicine commsDischarge infoCleanlinessQuietness National average

Source: CMS Hospital Compare, HCAHPS patient survey star ratings.

Survey Question Star Rating
Cleanliness - linear mean score
N/A
Cleanliness - star rating
3
Communication about medicines - linear mean score
N/A
Communication about medicines - star rating
4
Discharge information - linear mean score
N/A
Discharge information - star rating
5
Doctor communication - linear mean score
N/A
Doctor communication - star rating
4
Nurse communication - linear mean score
N/A
Nurse communication - star rating
4
Overall hospital rating - linear mean score
N/A
Overall hospital rating - star rating
4
Quietness - linear mean score
N/A
Quietness - star rating
2
Recommend hospital - linear mean score
N/A
Recommend hospital - star rating
4
Summary star rating
4

Safety & Infections

Measure Score vs. National
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0 Same as National
Central Line Associated Bloodstream Infection (ICU + select Wards) 0 Same as National
Clostridium Difficile (C.Diff) N/A Not Available
MRSA Bacteremia N/A Not Available
SSI - Abdominal Hysterectomy N/A Not Available
SSI - Colon Surgery N/A Not Available

Staffing & Spending

Unplanned Visits & Readmissions

Measure Score vs. National
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.3 Same as National
Heart failure (HF) 30-Day Readmission Rate 18.6 Same as National
Hospital return days for heart attack patients 44.2 More Days Than Average per 100 Discharges
Hospital return days for heart failure patients -24.3 Fewer Days Than Average per 100 Discharges
Hospital return days for pneumonia patients 17.8 More Days Than Average per 100 Discharges
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) 15.6 Same as National
Pneumonia (PN) 30-Day Readmission Rate 17 Same as National
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy N/A Not Available
Rate of inpatient admissions for patients receiving outpatient chemotherapy N/A Not Available
Rate of readmission after hip/knee replacement N/A Number of Cases Too Small
Rate of readmission for CABG N/A Not Available
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients 18.5 Same as National
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) N/A Not Available
Ratio of unplanned hospital visits after hospital outpatient surgery N/A Not Available

Nationwide hospitals with similar CMS profiles

Peer sets for West Haven VA Medical Center outside Connecticut, keyed to the elevated worse-than-national share.

Nearby Hospitals in Connecticut

Other Medicare-certified hospitals in Connecticut.

One of 35 Medicare-certified hospitals in Connecticut, 6 are shown here.

Compare West Haven VA Medical Center vs Albert J Solnit Children's Center - South Campus →

Frequently Asked Questions

How does West Haven VA Medical Center compare to other hospitals on CMS star rating?

According to PlainHospital's CMS star-rating ranking, West Haven VA Medical Center ranks #2304 of 3182 rated US hospitals by overall star rating (highest = #1). That ordinal matches our top-rated hospital listing (star_rating DESC). See /methodology#corpus-placement.

What is the CMS star rating for West Haven VA Medical Center?

West Haven VA Medical Center has an overall CMS star rating of 3 out of 5 (low-band), below the 3.2-star national average.

How does West Haven VA Medical Center perform on quality measures?

2 of 13 compared measures rate worse than national at West Haven VA Medical Center (elevated worse-share tercile); 2 rate better (strong).

What do patients say about West Haven VA Medical Center?

West Haven VA Medical Center reports 17 HCAHPS patient-experience domain scores. Star ratings range from 2 to 5 out of 5.

What are the infection rates at West Haven VA Medical Center?

West Haven VA Medical Center tracks 6 healthcare-associated infection types (CDC NHSN). 0 are better than the national benchmark, 0 are worse, and 2 are at the national average.

Does West Haven VA Medical Center have emergency services?

Yes, West Haven VA Medical Center provides emergency services.

What type of hospital is West Haven VA Medical Center?

West Haven VA Medical Center is a Acute Care - Veterans Administration facility with Veterans Health Administration ownership, located in West Haven, CT.

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