New Jersey · Acute Care

West Jersey Hospital

West Jersey Hospital holds a 3 of 5 CMS overall star rating — below the national average of 3.1 — in Voorhees, NJ.

3★
CMS overall rating
31th
National percentile
20
Quality measures
36
Infection measures

100 Bowman Drive, Voorhees, NJ 08043 · Camden County · (856) 247-3000

The verdict

West Jersey Hospital earns 3 of 5 stars from CMS — below the 3.1-star national average — and reports 4 quality measures better than the national benchmark against 2 worse.

3 / 5
CMS overall star rating
Higher than 31%
of 2,866 rated US hospitals
4
measures better than national of 22 compared
Yes
emergency department on site

All figures from the CMS Hospital Compare release of 2026-05-15. This page is informational and not medical advice.

Where West Jersey Hospital sits among rated US hospitals

CMS overall star rating — count of hospitals at each rating, this hospital marked

3 Top 69% higher than 31% of 2,866 rated hospitals

1–2: 229 rated hospitals (8%). Below this entry. 2–3: 649 rated hospitals (23%). Below this entry. 3–4: 935 rated hospitals (33%). This entry sits in this band. 4–5: 765 rated hospitals (27%). Above this entry. 5–6: 288 rated hospitals (10%). Above this entry. This hospital 1★ 5★ CMS star rating (1–5 stars), bucketed by value

Each bar is a band; taller bars hold more rated hospitals. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CMS Hospital Compare — overall hospital rating · 2026-05-15

West Jersey Hospital vs. New Jersey and the nation

CMS overall star rating (out of 5) — this hospital against the state and national averages

stars

What this shows At 3 stars, West Jersey Hospital rates above the New Jersey average of 2.9 and below the national average of 3.1.

Source CMS Hospital Compare As of 2026-05-15
Type
Acute Care Hospitals
Ownership
Voluntary non-profit - Private
Emergency Services
Yes
Birthing Friendly
Yes

Quality Measures

20

CMS-tracked

Patient Experience

68

HCAHPS domains

Infection Measures

36

CDC NHSN

CMS Overall Star Rating 60.0%

3 of 5 stars

Quality profile vs. the national benchmark

How West Jersey Hospital performs across CMS's three outcome domains — each bar shows the share of measures rated better, the same, or worse than the national average.

Mortality 6 measures
Safety of care 8 measures
Readmission 8 measures
Better than national Same as national Worse than national

Quality Measures

Detailed quality measure performance compared to national benchmarks

Measure Score vs. National
Abdominopelvic accidental puncture or laceration rate 0.9 Same as National
CMS Medicare PSI 90: Patient safety and adverse events composite 1.04 Same as National
Death rate among surgical inpatients with serious treatable complications 173.77 Same as National
Death rate for CABG surgery patients N/A Number of Cases Too Small
Death rate for COPD patients 8.6 Same as National
Death rate for heart attack patients 14.2 Same as National
Death rate for heart failure patients 10.9 Same as National
Death rate for pneumonia patients 17 Same as National
Death rate for stroke patients 11.3 Same as National
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate 4 Same as National
Iatrogenic pneumothorax rate 0.12 Same as National
In-hospital fall-associated fracture rate 0.28 Same as National
Perioperative pulmonary embolism or deep vein thrombosis rate 3.34 Same as National
Postoperative acute kidney injury requiring dialysis rate 2.18 Same as National
Postoperative hemorrhage or hematoma rate 2.65 Same as National

Patient Experience (HCAHPS)

Patient satisfaction survey results measuring hospital care quality

Survey Question Star Rating
Cleanliness - linear mean score
Cleanliness - linear mean score
N/A
Cleanliness - star rating
Cleanliness - star rating
2
Communication about medicines - linear mean score
Communication about medicines - linear mean score
N/A
Communication about medicines - star rating
Communication about medicines - star rating
2
Discharge information - linear mean score
Discharge information - linear mean score
N/A
Discharge information - star rating
Discharge information - star rating
3
Doctor communication - linear mean score
Doctor communication - linear mean score
N/A
Doctor communication - star rating
Doctor communication - star rating
2
Nurse communication - linear mean score
Nurse communication - linear mean score
N/A
Nurse communication - star rating
Nurse communication - star rating
3
Overall hospital rating - linear mean score
Overall hospital rating - linear mean score
N/A
Overall hospital rating - star rating
Overall hospital rating - star rating
3
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
Patients who gave a rating of "6" or lower (low)
N/A
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
Patients who gave a rating of "7" or "8" (medium)
N/A
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
Patients who gave a rating of "9" or "10" (high)
N/A
Patients who reported NO, they would probably not or definitely not recommend the hospital
"NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)
N/A
Patients who reported that NO, they did not discuss whether they would need help after discharge
No, staff "did not" give patients information about help after discharge
N/A
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge
No, staff "did not" give patients information about possible symptoms
N/A
Patients who reported that NO, they were not given information about what to do during their recovery at home
No, staff "did not" give patients this information
N/A
Patients who reported that staff "Always" explained about medicines before giving it to them
Staff "always" explained
N/A
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them
Staff "sometimes" or "never" explained
N/A
Patients who reported that staff "Usually" explained about medicines before giving it to them
Staff "usually" explained
N/A
Patients who reported that the area around their room was "Always" quiet at night
"Always" quiet at night
N/A
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night
"Sometimes" or "never" quiet at night
N/A
Patients who reported that the area around their room was "Usually" quiet at night
"Usually" quiet at night
N/A
Patients who reported that their doctors "Always" communicated well
Doctors "always" communicated well
N/A
Patients who reported that their doctors "Always" explained things in a way they could understand
Doctors "always" explained things so they could understand
N/A
Patients who reported that their doctors "Always" listened carefully to them
Doctors "always" listened carefully
N/A
Patients who reported that their doctors "Always" treated them with courtesy and respect
Doctors "always" treated them with courtesy and respect
N/A
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect
Doctors "sometimes" or "never" treated them with courtesy and respect
N/A
Patients who reported that their doctors "Sometimes" or "Never" communicated well
Doctors "sometimes" or "never" communicated well
N/A
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand
Doctors "sometimes" or "never" explained things so they could understand
N/A
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them
Doctors "sometimes" or "never" listened carefully
N/A
Patients who reported that their doctors "Usually" treated them with courtesy and respect
Doctors "usually" treated them with courtesy and respect
N/A
Patients who reported that their doctors "Usually" communicated well
Doctors "usually" communicated well
N/A
Patients who reported that their doctors "Usually" explained things in a way they could understand
Doctors "usually" explained things so they could understand
N/A
Patients who reported that their doctors "Usually" listened carefully to them
Doctors "usually" listened carefully
N/A
Patients who reported that their nurses "Always" communicated well
Nurses "always" communicated well
N/A
Patients who reported that their nurses "Always" explained things in a way they could understand
Nurses "always" explained things so they could understand
N/A
Patients who reported that their nurses "Always" listened carefully to them
Nurses "always" listened carefully
N/A
Patients who reported that their nurses "Always" treated them with courtesy and respect
Nurses "always" treated them with courtesy and respect
N/A
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect
Nurses "sometimes" or "never" treated them with courtesy and respect
N/A
Patients who reported that their nurses "Sometimes" or "Never" communicated well
Nurses "sometimes" or "never" communicated well
N/A
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand
Nurses "sometimes" or "never" explained things so they could understand
N/A
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them
Nurses "sometimes" or "never" listened carefully
N/A
Patients who reported that their nurses "Usually" treated them with courtesy and respect
Nurses "usually" treated them with courtesy and respect
N/A
Patients who reported that their nurses "Usually" communicated well
Nurses "usually" communicated well
N/A
Patients who reported that their nurses "Usually" explained things in a way they could understand
Nurses "usually" explained things so they could understand
N/A
Patients who reported that their nurses "Usually" listened carefully to them
Nurses "usually" listened carefully
N/A
Patients who reported that their room and bathroom were "Always" clean
Room was "always" clean
N/A
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean
Room was "sometimes" or "never" clean
N/A
Patients who reported that their room and bathroom were "Usually" clean
Room was "usually" clean
N/A
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
Staff "always" explained new medications
N/A
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
Staff "always" explained possible side effects
N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for
Staff "sometimes" or "never" explained new medications
N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects
Staff "sometimes" or "never" explained possible side effects
N/A
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.
Staff "usually" explained new medications
N/A
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects
Staff "usually" explained possible side effects
N/A
Patients who reported that YES, they did discuss whether they would need help after discharge
Yes, staff "did" give patients information about help after discharge
N/A
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
Yes, staff "did" give patients information about possible symptoms
N/A
Patients who reported that YES, they were given information about what to do during their recovery at home
Yes, staff "did" give patients this information
N/A
Patients who reported YES, they would definitely recommend the hospital
"YES", patients would definitely recommend the hospital
N/A
Patients who reported YES, they would probably recommend the hospital
"YES", patients would probably recommend the hospital
N/A
Quietness - linear mean score
Quietness - linear mean score
N/A
Quietness - star rating
Quietness - star rating
2
Recommend hospital - linear mean score
Recommend hospital - linear mean score
N/A
Recommend hospital - star rating
Recommend hospital - star rating
4
Summary star rating
Summary star rating
3

Safety & Infections

Healthcare-associated infection rates compared to national benchmarks

Measure Score vs. National
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.369 Better than National
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.149 Better than National
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 14366 Better than National
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 6 Better than National
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 16.278 Better than National
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.767 Better than National
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.349 Better than National
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.128 Better than National
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 5 Better than National
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 14.343 Better than National
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.773 Better than National
Central Line Associated Bloodstream Infection: Number of Device Days 14182 Better than National
Clostridium Difficile (C.Diff) 0.176 Better than National
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.095 Better than National
Clostridium Difficile (C.Diff): Observed Cases 12 Better than National
Clostridium Difficile (C.Diff): Patient Days 144412 Better than National
Clostridium Difficile (C.Diff): Predicted Cases 68.348 Better than National
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.298 Better than National
MRSA Bacteremia 0.112 Better than National
MRSA Bacteremia: Lower Confidence Limit 0.006 Better than National
MRSA Bacteremia: Observed Cases 1 Better than National
MRSA Bacteremia: Patient Days 171582 Better than National
MRSA Bacteremia: Predicted Cases 8.949 Better than National
MRSA Bacteremia: Upper Confidence Limit 0.551 Better than National
SSI - Abdominal Hysterectomy 0.962 Same as National
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.306 Same as National
SSI - Abdominal Hysterectomy: Number of Procedures 478 Same as National
SSI - Abdominal Hysterectomy: Observed Cases 4 Same as National
SSI - Abdominal Hysterectomy: Predicted Cases 4.159 Same as National
SSI - Abdominal Hysterectomy: Upper Confidence Limit 2.32 Same as National
SSI - Colon Surgery 0.954 Same as National
SSI - Colon Surgery: Lower Confidence Limit 0.502 Same as National
SSI - Colon Surgery: Number of Procedures 434 Same as National
SSI - Colon Surgery: Observed Cases 11 Same as National
SSI - Colon Surgery: Predicted Cases 11.526 Same as National
SSI - Colon Surgery: Upper Confidence Limit 1.659 Same as National

Staffing & Spending

Medicare spending per episode and unplanned visit measures

Unplanned Visits & Readmissions

Measure Score vs. National
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.6 Same as National
Heart failure (HF) 30-Day Readmission Rate 23.5 Worse than National
Hospital return days for heart attack patients -3 Average Days per 100 Discharges
Hospital return days for heart failure patients 36.5 More Days Than Average per 100 Discharges
Hospital return days for pneumonia patients 20 More Days Than Average per 100 Discharges
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) 16.8 Worse than National
Pneumonia (PN) 30-Day Readmission Rate 18.1 Worse than National
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy N/A Number of Cases Too Small
Rate of inpatient admissions for patients receiving outpatient chemotherapy N/A Number of Cases Too Small
Rate of readmission after hip/knee replacement 5 Same as National
Rate of readmission for CABG N/A Not Available
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients 20 Same as National
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) 12.1 Same as National
Ratio of unplanned hospital visits after hospital outpatient surgery 0.9 Same as National

Medicare Spending

Measure Score
Medicare hospital spending per patient (Medicare Spending per Beneficiary) 1.03

Maternal Health

Maternal care quality measures including C-section rates and outcomes

Measure Score
Cesarean Birth N/A
Maternal Morbidity Structural Measure N/A
Risk Adjusted Severe Obstetric Complications (All) N/A
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) N/A

Nearby Hospitals in New Jersey

Other Medicare-certified hospitals in New Jersey — tap any card for its full quality profile.

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Frequently Asked Questions

What is the CMS star rating for West Jersey Hospital?

West Jersey Hospital has an overall CMS star rating of 3 out of 5. CMS star ratings are based on multiple quality measures including mortality, safety of care, readmission rates, patient experience, and timely and effective care.

How does West Jersey Hospital perform on quality measures?

West Jersey Hospital has 4 quality measures rated better than the national average and 2 rated worse. 20 total quality measures are tracked for this facility.

What do patients say about West Jersey Hospital?

Patient experience at West Jersey Hospital is measured through HCAHPS surveys covering 68 categories including communication with doctors, responsiveness of staff, cleanliness, and discharge information. Patient survey star ratings range from 2 to 4 out of 5.

What are the infection rates at West Jersey Hospital?

West Jersey Hospital tracks 36 healthcare-associated infection measures. 24 are better than the national benchmark, 0 are worse, and 12 are at the national average.

Does West Jersey Hospital have emergency services?

Yes, West Jersey Hospital provides emergency services.

What type of hospital is West Jersey Hospital?

West Jersey Hospital is a Acute Care Hospitals facility with Voluntary non-profit - Private ownership, located in Voorhees, NJ. This facility has received the CMS Birthing-Friendly designation.

How much does Medicare spend at West Jersey Hospital?

Medicare spending data is available for West Jersey Hospital across 1 spending categories. These measures compare the hospital's spending per episode to the national median.

Does West Jersey Hospital offer maternal health services?

Yes, West Jersey Hospital reports maternal health data including 4 measures such as C-section rates and maternal morbidity outcomes. This facility has been designated as Birthing-Friendly by CMS.

Data Sources

Source: Centers for Medicare & Medicaid Services (CMS) Hospital Compare. Last refreshed from CMS: .

Hospital quality data is sourced from the CMS Hospital Compare program, with patient-experience scores drawn from the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. Data includes overall star ratings, quality measures, healthcare-associated infections, unplanned visits, Medicare spending, and maternal health measures.

Source: CMS Hospital Compare. This information is not medical advice. Learn more

All federal data sources used on this page

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