Tool · Side-by-side comparison

Compare Hospitals

Put any two of 5,432 Medicare-certified hospitals head to head on CMS star ratings, patient experience, infections, readmissions, spending, and maternal care.

5,432
Hospitals
3.2★
National avg
3,182
Rated

Every figure here is drawn from the Centers for Medicare & Medicaid Services (CMS) Hospital Compare release covering 5,432 Medicare-certified hospitals, last refreshed March 2026, see our methodology.

Overview

Metric Kent County Memorial Hospital Butler Hospital
Overall Star Rating 3/5 ★ N/A
Type Acute Care Hospitals Psychiatric
Ownership Proprietary Voluntary non-profit - Private
Emergency Services Yes No
Birthing Friendly Yes No
Avg Patient Experience 3.2 N/A

Quality Performance

Number of quality measures rated better, same, or worse than the national average

Category Kent County Memorial Hospital Butler Hospital
Better Same Worse Better Same Worse
Mortality 0 6 0 N/A N/A N/A
Safety of Care 0 7 0 N/A N/A N/A
Readmission 0 9 1 N/A N/A N/A

Patient Experience (HCAHPS)

Patient satisfaction survey star ratings (1-5 scale)

Survey Question Kent County Memorial Hospital Butler Hospital
Cleanliness - linear mean score N/A N/A
Cleanliness - star rating ★ 3 N/A
Communication about medicines - linear mean score N/A N/A
Communication about medicines - star rating ★ 3 N/A
Discharge information - linear mean score N/A N/A
Discharge information - star rating ★ 4 N/A
Doctor communication - linear mean score N/A N/A
Doctor communication - star rating ★ 4 N/A
Nurse communication - linear mean score N/A N/A
Nurse communication - star rating ★ 4 N/A
Overall hospital rating - linear mean score N/A N/A
Overall hospital rating - star rating ★ 3 N/A
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) N/A N/A
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) N/A N/A
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) N/A N/A
Patients who reported NO, they would probably not or definitely not recommend the hospital N/A N/A
Patients who reported that NO, they did not discuss whether they would need help after discharge N/A N/A
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge N/A N/A
Patients who reported that NO, they were not given information about what to do during their recovery at home N/A N/A
Patients who reported that staff "Always" explained about medicines before giving it to them N/A N/A
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them N/A N/A
Patients who reported that staff "Usually" explained about medicines before giving it to them N/A N/A
Patients who reported that the area around their room was "Always" quiet at night N/A N/A
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night N/A N/A
Patients who reported that the area around their room was "Usually" quiet at night N/A N/A
Patients who reported that their doctors "Always" communicated well N/A N/A
Patients who reported that their doctors "Always" explained things in a way they could understand N/A N/A
Patients who reported that their doctors "Always" listened carefully to them N/A N/A
Patients who reported that their doctors "Always" treated them with courtesy and respect N/A N/A
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect N/A N/A
Patients who reported that their doctors "Sometimes" or "Never" communicated well N/A N/A
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand N/A N/A
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them N/A N/A
Patients who reported that their doctors "Usually" treated them with courtesy and respect N/A N/A
Patients who reported that their doctors "Usually" communicated well N/A N/A
Patients who reported that their doctors "Usually" explained things in a way they could understand N/A N/A
Patients who reported that their doctors "Usually" listened carefully to them N/A N/A
Patients who reported that their nurses "Always" communicated well N/A N/A
Patients who reported that their nurses "Always" explained things in a way they could understand N/A N/A
Patients who reported that their nurses "Always" listened carefully to them N/A N/A
Patients who reported that their nurses "Always" treated them with courtesy and respect N/A N/A
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect N/A N/A
Patients who reported that their nurses "Sometimes" or "Never" communicated well N/A N/A
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand N/A N/A
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them N/A N/A
Patients who reported that their nurses "Usually" treated them with courtesy and respect N/A N/A
Patients who reported that their nurses "Usually" communicated well N/A N/A
Patients who reported that their nurses "Usually" explained things in a way they could understand N/A N/A
Patients who reported that their nurses "Usually" listened carefully to them N/A N/A
Patients who reported that their room and bathroom were "Always" clean N/A N/A
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean N/A N/A
Patients who reported that their room and bathroom were "Usually" clean N/A N/A
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for N/A N/A
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects N/A N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for N/A N/A
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects N/A N/A
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. N/A N/A
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects N/A N/A
Patients who reported that YES, they did discuss whether they would need help after discharge N/A N/A
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge N/A N/A
Patients who reported that YES, they were given information about what to do during their recovery at home N/A N/A
Patients who reported YES, they would definitely recommend the hospital N/A N/A
Patients who reported YES, they would probably recommend the hospital N/A N/A
Quietness - linear mean score N/A N/A
Quietness - star rating ★ 2 N/A
Recommend hospital - linear mean score N/A N/A
Recommend hospital - star rating ★ 3 N/A
Summary star rating ★ 3 N/A

Healthcare-Associated Infections

Infection rates compared to national benchmarks

Infection Type Kent County Memorial Hospital Butler Hospital
Catheter Associated Urinary Tract Infections (ICU + select Wards)
0.602
Same as National
N/A
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit
0.153
Same as National
N/A
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days
4281
Same as National
N/A
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases
3
Same as National
N/A
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases
4.981
Same as National
N/A
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit
1.639
Same as National
N/A
Central Line Associated Bloodstream Infection (ICU + select Wards)
1.385
Same as National
N/A
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit
0.507
Same as National
N/A
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases
5
Same as National
N/A
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases
3.611
Same as National
N/A
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit
3.069
Same as National
N/A
Central Line Associated Bloodstream Infection: Number of Device Days
3624
Same as National
N/A
Clostridium Difficile (C.Diff)
0.526
Better than National
N/A
Clostridium Difficile (C.Diff): Lower Confidence Limit
0.277
Better than National
N/A
Clostridium Difficile (C.Diff): Observed Cases
11
Better than National
N/A
Clostridium Difficile (C.Diff): Patient Days
52053
Better than National
N/A
Clostridium Difficile (C.Diff): Predicted Cases
20.917
Better than National
N/A
Clostridium Difficile (C.Diff): Upper Confidence Limit
0.914
Better than National
N/A
MRSA Bacteremia
0.375
Same as National
N/A
MRSA Bacteremia: Lower Confidence Limit
0.019
Same as National
N/A
MRSA Bacteremia: Observed Cases
1
Same as National
N/A
MRSA Bacteremia: Patient Days
53159
Same as National
N/A
MRSA Bacteremia: Predicted Cases
2.668
Same as National
N/A
MRSA Bacteremia: Upper Confidence Limit
1.849
Same as National
N/A
SSI - Abdominal Hysterectomy
N/A
Not Available
N/A
SSI - Abdominal Hysterectomy: Lower Confidence Limit
N/A
Not Available
N/A
SSI - Abdominal Hysterectomy: Number of Procedures
32
Not Available
N/A
SSI - Abdominal Hysterectomy: Observed Cases
0
Not Available
N/A
SSI - Abdominal Hysterectomy: Predicted Cases
0.251
Not Available
N/A
SSI - Abdominal Hysterectomy: Upper Confidence Limit
N/A
Not Available
N/A
SSI - Colon Surgery
0
Same as National
N/A
SSI - Colon Surgery: Lower Confidence Limit
N/A
Same as National
N/A
SSI - Colon Surgery: Number of Procedures
112
Same as National
N/A
SSI - Colon Surgery: Observed Cases
0
Same as National
N/A
SSI - Colon Surgery: Predicted Cases
2.745
Same as National
N/A
SSI - Colon Surgery: Upper Confidence Limit
1.091
Same as National
N/A

Medicare Spending

Medicare spending per episode compared between hospitals

Measure Kent County Memorial Hospital Butler Hospital
Medicare hospital spending per patient (Medicare Spending per Beneficiary) 1.03 N/A

Maternal Health

CMS maternal-care measures each hospital reports. The ingested extract lists measure names and reporting windows only, not numeric scores, so this table shows whether each facility reports the measure.

Measure Kent County Memorial Hospital Butler Hospital
Cesarean Birth Reported Not listed
Maternal Morbidity Structural Measure Reported Not listed
Risk Adjusted Severe Obstetric Complications (All) Reported Not listed
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) Reported Not listed

Data from CMS Hospital Compare. This comparison is for informational purposes only and does not constitute medical advice. About PlainHospital and our data sources

Frequently Asked Questions

What data is used in this hospital comparison?

This comparison tool uses data from the Centers for Medicare & Medicaid Services (CMS) Hospital Compare program. It includes overall star ratings, quality measures (mortality, safety, readmissions), patient experience (HCAHPS) surveys, healthcare-associated infection rates, unplanned visit measures, Medicare spending per episode, and maternal health measures.

How are CMS star ratings calculated?

CMS overall hospital star ratings are calculated on a scale of 1 to 5 stars using data from multiple quality measures across five categories: mortality, safety of care, readmission, patient experience, and timely and effective care. Hospitals must have sufficient data in at least three measure groups to receive a star rating.

What does "Better than National" mean?

When a quality measure is marked "Better than National," it means the hospital's performance on that specific measure is statistically significantly better than the national benchmark. Similarly, "Worse than National" indicates the hospital performs significantly below the benchmark, and "Same as National" means no statistically significant difference.

What are HCAHPS patient experience surveys?

HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a standardized patient satisfaction survey administered to a random sample of recently discharged patients. It measures aspects of hospital care such as communication with doctors and nurses, responsiveness of staff, cleanliness, discharge information, and overall rating.

How often is the comparison data updated?

CMS publishes updated Hospital Compare data quarterly. Our database is refreshed with each new CMS release to provide the most current quality metrics available for comparison.

Can I compare more than two hospitals?

Currently this tool supports side-by-side comparison of two hospitals at a time. For broader comparisons, check our Rankings pages for top-rated, safest, and best patient experience hospitals.

Every figure on PlainHospital is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.