New Hampshire · Critical Access

Concord Hospital- Franklin

Concord Hospital- Franklin is a CMS-tracked critical access hospitals in Franklin, NH. CMS has not issued an overall star rating for this facility yet.

20
Quality measures
6
Infection types

Data currency: Hospital quality, safety, and patient-experience measures from the CMS Care Compare program (published quarterly), last refreshed May 2026. See our methodology for source dates. Spot a figure that looks wrong? Report a correction.

15 Aiken Avenue, Franklin, NH 03235 · Merrimack County · (603) 934-2060

The verdict

Concord Hospital- Franklin is Medicare-certified but has no CMS overall star rating yet, typically a sign its reporting volumes fell below CMS thresholds during the latest measurement window. 20 individual quality measures are still on file.

0
measures better than national of 5 compared
Yes
emergency department on site
Type
Critical Access Hospitals
Ownership
Voluntary non-profit - Private
Emergency Services
Yes
Birthing Friendly
N/A

Complications & Deaths Measures

20

CMS-tracked

Patient Experience

17

HCAHPS domains

Infection Types

6

CDC NHSN

Worse-than-national profile for Concord Hospital- Franklin

Mortality 2 measures
Safety of care 1 measure
Readmission 2 measures
Better than national Same as national Worse than national

Quality Measures

Measure Score vs. National
Abdominopelvic accidental puncture or laceration rate N/A Not Available
CMS Medicare PSI 90: Patient safety and adverse events composite N/A Not Available
Death rate among surgical inpatients with serious treatable complications N/A Not Available
Death rate for CABG surgery patients N/A Not Available
Death rate for COPD patients N/A Number of Cases Too Small
Death rate for heart attack patients N/A Not Available
Death rate for heart failure patients N/A Number of Cases Too Small
Death rate for pneumonia patients 14.4 Same as National
Death rate for stroke patients N/A Number of Cases Too Small
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate 4 Same as National
Iatrogenic pneumothorax rate N/A Not Available
In-hospital fall-associated fracture rate N/A Not Available
Perioperative pulmonary embolism or deep vein thrombosis rate N/A Not Available
Postoperative acute kidney injury requiring dialysis rate N/A Not Available
Postoperative hemorrhage or hematoma rate N/A Not Available

Patient Experience (HCAHPS)

Survey Question Star Rating
Cleanliness - linear mean score
N/A
Cleanliness - star rating
N/A
Communication about medicines - linear mean score
N/A
Communication about medicines - star rating
N/A
Discharge information - linear mean score
N/A
Discharge information - star rating
N/A
Doctor communication - linear mean score
N/A
Doctor communication - star rating
N/A
Nurse communication - linear mean score
N/A
Nurse communication - star rating
N/A
Overall hospital rating - linear mean score
N/A
Overall hospital rating - star rating
N/A
Quietness - linear mean score
N/A
Quietness - star rating
N/A
Recommend hospital - linear mean score
N/A
Recommend hospital - star rating
N/A
Summary star rating
N/A

Safety & Infections

Measure Score vs. National
Catheter Associated Urinary Tract Infections (ICU + select Wards) N/A Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards) N/A Not Available
Clostridium Difficile (C.Diff) 0 Same as National
MRSA Bacteremia N/A Not Available
SSI - Abdominal Hysterectomy N/A Not Available
SSI - Colon Surgery N/A Not Available

Staffing & Spending

Unplanned Visits & Readmissions

Measure Score vs. National
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate N/A Not Available
Heart failure (HF) 30-Day Readmission Rate N/A Number of Cases Too Small
Hospital return days for heart attack patients N/A Not Available
Hospital return days for heart failure patients N/A Number of Cases Too Small
Hospital return days for pneumonia patients 40.8 More Days Than Average per 100 Discharges
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) 15.6 Same as National
Pneumonia (PN) 30-Day Readmission Rate 16.6 Same as National
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy N/A Number of Cases Too Small
Rate of inpatient admissions for patients receiving outpatient chemotherapy N/A Number of Cases Too Small
Rate of readmission after hip/knee replacement N/A Not Available
Rate of readmission for CABG N/A Not Available
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients N/A Number of Cases Too Small
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) N/A Not Available
Ratio of unplanned hospital visits after hospital outpatient surgery N/A Not Available

Medicare Spending

Measure Score
Medicare hospital spending per patient (Medicare Spending per Beneficiary) N/A

Maternal Health

CMS maternal-care measures reported for this facility. The Hospital Compare maternal extract lists measure names and reporting windows; it does not publish numeric scores or sample sizes in the corpus we ingest, so those columns are omitted rather than filled with N/A.

Measure
Cesarean Birth
Maternal Morbidity Structural Measure
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)

Nationwide hospitals with similar CMS profiles

Peer sets for Concord Hospital- Franklin outside New Hampshire, keyed to the elevated worse-than-national share.

Nearby Hospitals in New Hampshire

Other Medicare-certified hospitals in New Hampshire.

One of 27 Medicare-certified hospitals in New Hampshire, 6 are shown here.

Compare Concord Hospital- Franklin vs Alice Peck Day Memorial Hospital →

What to do with Concord Hospital- Franklin

Use this page's CMS-sourced figures as a starting filter, not a final verdict.

  • See how every New Hampshire hospital compares on star rating and the same quality measures. New Hampshire hospitals
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CMS Hospital Compare figures are informational only, not medical advice; always consult your care team.

Frequently Asked Questions

How does Concord Hospital- Franklin compare to other hospitals on CMS star rating?

Concord Hospital- Franklin has no CMS overall star rating, so it is excluded from the rated-hospital corpus placement (unrated).

What is the CMS star rating for Concord Hospital- Franklin?

Concord Hospital- Franklin does not currently have a CMS star rating, typically because reporting volumes fell below CMS's calculation threshold.

How does Concord Hospital- Franklin perform on quality measures?

1 of 5 compared measures rate worse than national at Concord Hospital- Franklin (elevated worse-share tercile); 0 rate better (sparse).

What do patients say about Concord Hospital- Franklin?

Concord Hospital- Franklin reports 17 HCAHPS patient-experience domain scores.

What are the infection rates at Concord Hospital- Franklin?

Concord Hospital- Franklin tracks 6 healthcare-associated infection types (CDC NHSN). 0 are better than the national benchmark, 0 are worse, and 1 are at the national average.

Does Concord Hospital- Franklin have emergency services?

Yes, Concord Hospital- Franklin provides emergency services.

What type of hospital is Concord Hospital- Franklin?

Concord Hospital- Franklin is a Critical Access Hospitals facility with Voluntary non-profit - Private ownership, located in Franklin, NH.

How much does Medicare spend at Concord Hospital- Franklin?

1 Medicare spending category is on file for Concord Hospital- Franklin, per episode vs. the national median.

Does Concord Hospital- Franklin offer maternal health services?

Yes, Concord Hospital- Franklin reports 4 maternal health measures.

Data sources

Concord Hospital- Franklin's figures come from CMS Hospital Compare (measure windows 2021-04-01 to 2025-06-30). See our methodology for details.

Disclaimer: CMS Hospital Compare figures are informational only, not medical advice; always consult your care team.

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